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Webroot® WiFi Security

Webroot® WiFi Security

  • 184 Topics
  • 686 Replies
184 Topics
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New Member
cholentNew Member
asked in Webroot® WiFi Security
gmail access denied when webroot shield is running

Hi there,I cannot access my gmail account when I am connected to WiFi Security.  Other websites are ok, not gmail.thanks

504
J
Community Expert Advisor
2 years ago
ridethecurve
Fresh Face
ridethecurveFresh Face
asked in Webroot® WiFi Security
I can't establish a VPN

I just signed up for the Webroot WiFi Internet Security for a VPN but it won’t provide the VPN for me. Any assistance would be greatly appreciated.

883
A
New Member
2 years ago
durantash
Community Leader
durantashCommunity Leader
asked in Webroot® WiFi Security
wifi security login problem

Hi,when i try login webroot account for use trial wifi security. show error Amir

989
N
New Member
2 years ago
D
Fresh Face
denrich56Fresh Face
asked in Webroot® WiFi Security
WiFi login problem with my PC using Win 10

Keep getting login failure message on my WiFi login screen.  Problem has started since recent subscription renewal.  I have a Webroot account which shows WiFi Security active but shows no days left for subscription.

264535
D
New Member
2 years ago
M
New Voice
MikeBeltNew Voice
asked in Webroot® WiFi Security
Webroot Wi-fi Security help

Dear Sir/Madam,I just installed Webroot Wi-fi Security  on my system after ordering it but once I connect it I can’t access the internet ie  bing and yahoo also why must I download the software more than once because it’s not connecting?

631
TripleHelix
Moderator
2 years ago
D
New Member
dr_shevekNew Member
asked in Webroot® WiFi Security
Support Ticket Impossible

I cannot open a support ticket. It asks me to log in, then it asks me for my personal security zone, then I get redirected to a blank page. The product is not working, and there’s no way to get help to fix it!!!

444
A
New Member
2 years ago
D
New Member
davidwg03New Member
asked in Webroot® WiFi Security
vpn coverage

Does webroot vpn protect the entire attached wifi? Or is it specific to the device where it is installed?

541
TripleHelix
Moderator
2 years ago
A
New Member
Alvan EllerNew Member
asked in Webroot® WiFi Security
Selecting covered devices.

I have License for 5 devices.  When I try to add my laptop to the list, I get a message to log out of Wifi Security on one of my devices.  I have knowledge of 4 devices that are covered, but not 5.  How do I identify the 5th device I would like to disable and switch to my laptop.  I question whether ir is one of the two machines I have had to replace in the last 5 months.

911
TripleHelix
Moderator
2 years ago
M
Fresh Face
marislisFresh Face
asked in Webroot® WiFi Security
How to remove people who are connected with my wifi?

How to Remove people who are connected with my wifi and there are some pets site i can’t reach but while using mobile data i can easily access those pets sites what would be the reason behind this.

462
M
Fresh Face
2 years ago
amitv009
New Member
amitv009New Member
asked in Webroot® WiFi Security
My Wi-Fi is getting messed up everyday?

Is it possible that someone is messing my Wi Fi on purpose to disturb my business. How can i save it and identify the culprit. I am a newbie.

371
TripleHelix
Moderator
2 years ago
M
Fresh Face
Marilyn D ArnoldFresh Face
asked in Webroot® WiFi Security
Best settings for Webroot WiFi?

What are the best settings for Webroot WiF?GeneralProtocolConnectionsWeb Filtering

1365
E
New Member
2 years ago
P
Fresh Face
pastchief8Fresh Face
asked in Webroot® WiFi Security
Webroot Wifi Security IP ADDRESS: NOT DETECTED

I opened a ticket 2 days ago and no one has responded. How long does it freakin take to get support?For the last 3 days when I try to connect to any VPN location I get IP ADDRESS: NOT DETECTED after about 20 seconds. I even uninstalled/reinstalled your crappy product. How do I get this fixed?

2017
TylerM
Administrator
2 years ago
D
New Member
DashLeeNew Member
asked in Webroot® WiFi Security
WiFi Security Stopped connecting on all devices

Able to connect on 5 devices on Sunday.  On Monday - zero.  Error message reads:  WiFi Security can’t connect.  Please check internet connection and try again. This would be the internet connection that I am currently sending this question on :-) Any ideas?

1291
ProTruckDriver
Moderator
2 years ago
ScountingNorth
Fresh Face
ScountingNorthFresh Face
asked in Webroot® WiFi Security
Webroot VPN question?

Hello, I purchased Webroot some time ago after reading this review I think it's great and I like the services very much. But I just noticed that you as well offer VPN services. Currently I'm using Surfshark that has CleanWeb feature that works like a malware/tracker/phishing protection and an adBlock as well. Does Webroot WiFi Security VPN provide similar features? If you have adBlock and tracker/malware protection implemented I would consider switching since I like your antivirus very much. And what protocol does it use on Android devices? Thank you.

7484
A
New Member
2 years ago
K
New Member
kerriston1923New Member
asked in Webroot® WiFi Security
Renewing WiFi Security

I renewed my WiFi Security on January 12, 2022.  I downloaded the renewal software several times.  The old subscripton expired on February 10, 2022.  Now when I try to connect the red connect box just says “renew” and won’t connect.  I purchased a Secure Anywhere renewal at the same time and got one keycode for both products.  How do I get WiFi Security to accept my new subscription and connect again?  Bill P

831
TripleHelix
Moderator
2 years ago
S
Fresh Face
SteamGauge1Fresh Face
asked in Webroot® WiFi Security
WiFi Secutity VPN Authentication

Recently started using Webroot WiFi Security VPN on my iMac.  When i initiate VPN, whether US East or West, i get an “Authentication Failed” message.  I have to switch between East and West until one of the two servers responds.  Is this typical for Mac users.  I’m also running it on my iPhone XR and the application allows me to choose “Auto Reconnect” and it works every time.  Thanks to any who can enlighten me about the iMac issue. 

841
ProTruckDriver
Moderator
2 years ago
R
New Member
Roll Tide MomNew Member
asked in Webroot® WiFi Security
Wrong Country Icon?

I just activated my Webroot WiFi Security and selected “connected to automatic”. Why does the country icon show Mexico on the welcome page when I’m in the US?

511
TripleHelix
Moderator
3 years ago
F
New Member
freeasabeeNew Member
asked in Webroot® WiFi Security
My vpn does not work

What up with my VPN? There seems to be a problem almost every month. This time i am not able to sign in in any location..Can anyone help me out here.

1492
D
New Member
3 years ago
H
New Member
harrison3814New Member
asked in Webroot® WiFi Security
Wifi security not connecting to automatic location

The Webroot Wifi Security attempt to connect to automatic location is just spinning.  Any thoughts or suggestions?  Thanks.

12217
A
New Member
3 years ago
G
New Member
GJamNew Member
asked in Webroot® WiFi Security
Restricted Bandwith

Ever since I got your garbage VPN, I cannot download anything (your App is restricting my bandwidth even after I uninstalled it )nor can I stream anything (because of the restricted bandwidth). How do I fix this and get rid of your garbage off my system (both Win10 and Android phone- same issues after webroot install) once and for all???????

482
MajorHavoc
Bronze VIP
3 years ago
D
Fresh Face
donkyFresh Face
asked in Webroot® WiFi Security
Conflict with SecureWeb

I have both Webroot SecureWeb AND the WiFi Security (VPN) on my phones.  Do I need to simply bypass SecureWeb when using the VPN because SecureWeb will not work if the VPN is active at the same time. Thanks.

942
D
Fresh Face
3 years ago
S
Fresh Face
ShugarFresh Face
posted in Webroot® WiFi Security
Deactivate VPN on my tablet

How do I deactivate WiFi Security on my tablet so that I can install VPN on a computer?

803
K
3 years ago
R
Fresh Face
RldFresh Face
asked in Webroot® WiFi Security
security

Security issues.  Contacts appear compromised and corrupted 

603
Jasper_The_Rasper
Moderator
3 years ago
F
New Member
Father GuidoNew Member
asked in Webroot® WiFi Security
No help from Webroot

I keep getting “CONNECTION FAILURE” on my Webroot Wifi Security.  I have received ZERO help from Webroot.  I’m seriously considering uninstalling, even though I’ve paid for everything, and going with another company.  As far as I know I changed nothing; perhaps, one of the Windows updates messed with it?  I just don’t know what to do????

1061
TripleHelix
Moderator
3 years ago
G
Fresh Face
GMCSR1956Fresh Face
asked in Webroot® WiFi Security
Unable to log into my WIFI security.

When I try to sign into my WIFI secuirty it tells me the password is incorrect. I use the same password I have for Webroot.

2663
TripleHelix
Moderator
3 years ago

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