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Webroot® WiFi Security

Webroot® WiFi Security

186 Topics
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186 Topics

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Father GuidoNew Member

asked in Webroot® WiFi Security

No help from Webroot

I keep getting “CONNECTION FAILURE” on my Webroot Wifi Security. I have received ZERO help from Webroot. I’m seriously considering uninstalling, even though I’ve paid for everything, and going with another company. As far as I know I changed nothing; perhaps, one of the Windows updates messed with it? I just don’t know what to do????

1061

3 years ago

GMCSR1956Fresh Face

asked in Webroot® WiFi Security

Unable to log into my WIFI security.

When I try to sign into my WIFI secuirty it tells me the password is incorrect. I use the same password I have for Webroot.

2663

3 years ago

LanceGFresh Face

asked in Webroot® WiFi Security

Failed to disconnect

My WiFi Security program starts and runs fine, but when I try to disconnect, I see a message that says “Failed to disconnect from [my current VPN connection]”. i tried uninstalling/reinstalling the program and it had no effect.

1201

3 years ago

MusicManOnlineNew Member

asked in Webroot® WiFi Security

"Too many open sessions on WiFi Security" error message installing WiFi Security

Hello!I had to do a clean install of the operating system on two of my MAC computers. Now that the OS is installed I am trying to reinstall Webroot WiFi security. I was able to install it on one of the computers but not the second. I am receiving the “too many open sessions” error message. After doing some research online here I realize it may have been necessary to de register the WiFi producer before I did the clean install. Now, after the fact, I need to de register several devices. How can I do that? By the way, I have a 5 device subscription.Thanks,Carmen

2733

3 years ago

newmanbythechristFresh Face

asked in Webroot® WiFi Security

Too many open sessions

I need to log out of a device that no longer functions in order to log in to Wi-Fi security on another device because it says "too many open sessions" some of the devices are not even turned on! How do I fix this???

1421

3 years ago

madmaddog1Fresh Face

asked in Webroot® WiFi Security

Starting up

When I open Webroot wifi security a green box opens up with a orange box saying "Connecting" the flag has a circle going around and around but never says it connected. Using win10 and chrome. Is this what it's suppose to do?

911

3 years ago

Webruser9900New Member

asked in Webroot® WiFi Security

Webroot Wifi Security Not Changing my Ip Address

I recently got Webroot Wifi Security and it was working fine at first. However, recently it hasn’t been working on either of the Windows 10 computers connected to my account. It will appear to connect correctly at first, but after a short bit will revert back to my IP address and will not let me disconnect. This does not occur on my phone.

3101

3 years ago

SsherjjModerator

asked in Webroot® WiFi Security

Wifi Security VPN not connecting

Hello' This morning it seems that my Wifi on my Android will not connect at all. This worked perfectly yesterday and before that. Stays on this screen and I've tried connecting to other places but same thing. Please advise. My Android has been rebooted.

236837

3 years ago

hotairman3601New Member

asked in Webroot® WiFi Security

Webroot wifi security not connecting.

After logging in my Webroot Wifi security is not connecting. The icon just keep spinning and the orange tab says connecting. It has been doing this all morning.

7242

3 years ago

Reneeanderson2New Member

asked in Webroot® WiFi Security

Wifi Security says I have to renew and I've already renewed

I’ve already renewed my wifi security on June 16 and it is still saying I have to renew.

1381

3 years ago

Hammer50Fresh Face

asked in Webroot® WiFi Security

New VPN user

How can i tell if VPN is working on my desktop, always seems to be connecting, works fine on phone and tablet

1124

3 years ago

liowensFresh Face

asked in Webroot® WiFi Security

WiFi Security Disconnecting

WiFI security keeps disconcerting and attempting to reconnect. Does anyone have a solution?

1692

3 years ago

Joshua AndrewsNew Member

asked in Webroot® WiFi Security

can't activate my software

I am unable to log in to my WSA app. I get the following message.

2103

3 years ago

msibleyj

asked in Webroot® WiFi Security

Filtering Google?

Does Webroot Wifi Security (vpn) filter out Google’s tracking? In other words, when connected to Wifi Security, is Google still able to capture my location, IP, etc., data?

591

3 years ago

jth543210Fresh Face

posted in Webroot® WiFi Security

VPN beginner with a few hiccups - please advise

I understand from a business standpoint why a VPN is useful. As a home user, I was interested in keeping my data private. I've had Wifi Security for about 3 days now and have been trying out a few things on it. I am not interested in doing anything illegal with it or violating copyright laws. After the first hour of being connected to the default server of Mexico: 1) Facebook wants me to verify my identity because it sees me logged in somewhere else 2) Microsoft wants me to verify my identity because it sees me logged in somewhere else 3) My bank warns me that I'm logged in somewhere else and wants to make sure it's ok 4) Netflix warns me that I'm logged in from a different country and then warns me that I'm violating terms of service if I'm logged in through a VPN) 5) Apple warns me about the same thing So...if I'm not doing anything illegal or trying to violate copyright laws, is being threatened to remove my Netflix account and Apple account and having to verify my iden

2992

3 years ago

JohnR30265Fresh Face

posted in Webroot® WiFi Security

Lala Land

WebRoot VPN is very squirrely. I would like to know if anyone else has the same issue. My laptop usually updates late in the evening, automatically, if I don’t do this manually. Windows saves everything and when I bring it back up the VPN keeps trying to connect. The last time this happened I called tech support and they told me I needed to manually shut the computer down and start it over again. I find this to be problematic as I run many applications and web sites at the same time and doing this is very time consuming. After I did this VPN still did not connect and I had to uninstall and reinstall to get this to work properly. It has done this again and if there is an alternative method I would sure appreciate the insight. I will strongly reconsider another VPN recommendations.

612

3 years ago

watermanNew Member

posted in Webroot® WiFi Security

webroot VPN

Intermittently i need to turn off my VPN before i can go on line. Sometimes when my VPN is working when i am on line it is disconnecting and connecting.

661

3 years ago

SgmillerNew Member

asked in Webroot® WiFi Security

Are all devices protected

Are all of my devices protected? 2 android phones, 1 android tablet, 3 wifi televisions.

421

3 years ago

FrankWNew Member

posted in Webroot® WiFi Security

Can't open browsers

When connected can’t open browsers (Chrome & Microsoft)

1532

4 years ago

EagleDeaconNew Member

posted in Webroot® WiFi Security

Can not log in to webroot wifi security

I have changed my password numerous times and I still can not get into the system for WiFi Security. Please cancel this part of webroot for me, It has been over a year and I still can not get in.I love the regular webroot program and will continue with that. But WiFi Security just does not work for me.Thank you.Ralph W. Agar, Jr.

961

4 years ago

jratdzNew Member

asked in Webroot® WiFi Security

Connecting webroot wifi makes my internet not work

I added my networks to the setting and it will not work when I click connect. In order for me to get on the internet I have to disconnect which defeats the purposes of buying it. I need help.

1881

4 years ago

tmitch06905Popular Voice

posted in Webroot® WiFi Security

VPN keeps disconnecting

A few years ago I discovered Webroot and am convinced that Webroot Secure Anywhere is the best cyber security package available anywhere.  Because I am a big Webroot fan, I was very excited when Webroot decided to offer a VPN.  I was part of the Beta program and posted at that time, among other things, that my connection was erratic and it kept disconnecting and reconnecting.  I was hoping that this would be resolved when Webroot released its final VPN product.  Over the past couple of months since the release the Webroot VPN it disconnects and reconnects much too frequently as to make the product unusable.  This occurs at all the different servers but the two in the US seem to be the worst.  At times I am disconnected from the internet and it will not re connect. The only way to get re connected is to quit the Webroot VPN.  This happens with the kill switch on or off, makes no difference.  I have no connection problems with Webroot VPN not runni

115014

4 years ago

jtimmer150New Member

asked in Webroot® WiFi Security

Wifi Security not connecting says connection failure.

After installing the WIFI security, it tries to connect to the automatic location and it fails every time. Can someone please help me with this? thanks!

308232

4 years ago

tmitch06905Popular Voice

asked in Webroot® WiFi Security

wi fi security expiration date

I love webroot secure anywhere, but I really don’t like the wi fi security. It just disconnects too often. Anyway I know when my webroot secure anywhere expires but I can’t find when my wi fi security (vpn) expires.

1612

4 years ago

rjlima77Fresh Face

asked in Webroot® WiFi Security

VPN Countries for Servers

What countries can be used in your VPN service ? Is Asia one of them - a safe country ?

3975

4 years ago

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