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Webroot® Business Endpoint Protection

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  • 1,146 Topics
  • 3,721 Replies
1146 Topics
S
Fresh Face
SlyFoxFresh Face
asked in Webroot® Business Endpoint Protection
Cannot launch programs with database on another PC

Hi all,   Firstly i must apology everyone for my english - it's not my main language.   After I'm install Webroot SecureAnywhhere on several PC in my little company i have problems - programs i just to use before don't want to run. Programs was installed localy on PC but database are on another PC (i used him as "serwer"). After install client on the "serwer" PC programs, who before run on another PC stop working. I was try many combinations of editing Polices but programs not run at all. I already even disabled all the options like shields, firewall etc but its still not work. I was refreshing configuration on each endpoint (PC) and it's not working too.   Have no idea what to do - I need to run this programs immediatly, please help.   Thanks for Your Help, I Hope.   Jared from Poland.

5656
RetiredTripleHelix
Gold VIP
11 years ago
Cat
CatRetired Webrooter
posted in Webroot® Business Endpoint Protection
"It's like bringing a knife to a gun fight"

Outdated Understanding of Cybercrime is Risky for Financial Markets   Today, [url=http://citywire.co.uk/global/cyber-crime-now-poses-systemic-risk-to-markets-report-warns/a692485]CityWire Global reported[/url] that global financial markets are under a growing threat of cybercrime, according to the latest report from the International Orgnaization of Securities Commissions (IOSCO).   [i]‘Reliance on an out-dated understanding of what cyber-crime entails, a perception of safety due to containment of past cyber-attacks, or assumptions around the limited capabilities of cyber-criminals today–may mean we end up “bringing a knife to a gun fight” in the future,’ said the report’s author Rohini Tendulkar.[/i] [i] [/i] This data seems to be in line with the thoughts of many other analysts. At this year's [url=https://community.webroot.com/t5/Events-Conferences/Gartner-Security-amp-Risk-Management-Summit-2013/td-p/43930#.Uel4I40cfQg]Gartner Security and Risk Management Summit[/url

140
Cat
11 years ago
P
Popular Voice
przemek83Popular Voice
asked in Webroot® Business Endpoint Protection
Agent commands and quarantine

Hi One thing is not quite clear to me. What is the difference between agent commands Scan and Cleanup. It seems to me that they both will launch the scan and quarantine malicious files. And one more thing - is it possible to pernamently delete files from quarantine using console? Thanks

1238
P
Popular Voice
11 years ago
T
New Voice
TWTGroupNew Voice
asked in Webroot® Business Endpoint Protection
Windows mobile devices?

Hi, does anyone know if Webroot WSA User Protection/mobile protection has a Windows Phone protection component?   Thanks, Wayne

6551
J
11 years ago
rikardz
New Voice
rikardzNew Voice
asked in Webroot® Business Endpoint Protection
Uniquedevice in MSI

Hi,   How do I use the Uniquedevice with an MSI-file install?   What field to edit and what syntax?   Thanks!   // Rikard

722
rikardz
New Voice
11 years ago
P
Popular Voice
przemek83Popular Voice
asked in Webroot® Business Endpoint Protection
Session timeout in the console

Hi I couldn't find any information about session timeout of the console? How long is that? And can it be configured?

993
P
Popular Voice
11 years ago
T
New Voice
TWTGroupNew Voice
asked in Webroot® Business Endpoint Protection
Uninstall by end user?

Ok, fiddling a bit with a few installs on the way to rollouts of Webroot Endpoint. What I would like to know is how do I prevent an end user from uninstalling webroot?   I just got off an end users machine who uninstalled the other AV bloatware because it slowed his machine down too much. Not an uncommon sentiment, but then I installed webroot on one of my machines and I was able to uninstall it from add/remove programs without a password (the type the above letters verification code was tricky though :) ), and even if I remove the Webroot item from add/remove programs the end user can still go and delete the webroot executable from the program files(x86)webroot directory. Many of my end users are local admins on their machines, so I need an uninstall password on the app.   Is this built in somewhere and I am missing it? Some other way to avoid users doing this? If the executable is deleted does the web console push it back out? Am I missing something?   Thanks, Wayne&nb

6604
A
Webroot Employee
11 years ago
Richard
RichardRetired Webrooter
posted in Webroot® Business Endpoint Protection
5 tools for the SMB or Independent IT professional

Before joining Webroot, I worked as a Network Administrator in the Marine Corps. I’ve seen tools come and go – some were great and some were more trouble than they were worth – but all were designed with the hope of making my life easier. Granted, many of those tools are long gone, but after I left the military, I continued to provide IT support to small businesses in my area. During that time, I found the majority of tools were lacking, often hindering more than helping, so I set forth in search of the latest and greatest. Although I don’t do as much IT work as I once did, I recently rebuilt my support toolbox for those occasions when I need to help someone out. What follows is a list of my go-to programs that have helped me solve issues, manage my time, or better communicate with my team. I want to share these tools with you because, while they might come from smaller companies, they have a big bite and help save a lot of time. [b] [/b] [b]Webroot[/b] [b]Website:[/b] [url=h

661
T
New Voice
11 years ago
P
Popular Voice
przemek83Popular Voice
asked in Webroot® Business Endpoint Protection
Device, instance MID

Hi Could anyone please explain what these sections in the console in Group Management stand for? I'm refering to "Instance MID" and "Device MID".

1881
FredFunk
Webroot Employee
11 years ago
Richard
RichardRetired Webrooter
posted in Webroot® Business Endpoint Protection
Are you (or your company) on Twitter?

As some of you might know, we at Webroot utilize Twitter to open up other channels of communication, sharing of news, and other Webroot related news.  I figured it would be great for us all to follow each other, and ultimatley expanding your connections within the company.   So with that, I invite everyone to follow our main channels, as well as my personal one.  And if you are interested, be sure to post your Twitter handle here and we will be sure to follow you as well.   Webroot - [url=http://twitter.com/webroot]@Webroot[/url] Webroot Support - [url=http://twitter.com/WebrootSupport]@WebrootSupport[/url]   Richard - [url=http://twitter.com/rcmelick]@rcmelick[/url]   See you all soon!

296
Cat
11 years ago
J
jberge
asked in Webroot® Business Endpoint Protection
How to unblock my site

Hello - I was just notified by my boss that his brother recieved a notice from Webroot when visiting our website: "Webroot has blocked access to a potentially threatening site."  The site is [url=http://www.alturaassociates.com/]www.alturaassociates.com[/url].   I don't understand why we are designated a potentially threatening site - we offer no downloads or software. We just have a simple brochure website for our engineerings services consulting practice.  Is there a way to have this designation reviewed and get our site whitelisted? Thank you.

681
Cat
11 years ago
YegorP
YegorPRetired Webrooter
posted in Webroot® Business Endpoint Protection
Gartner's Top 10 IT Security Myths

As some of you may know, this year's [url=http://community.webroot.com/t5/Events-Conferences/Gartner-Security-amp-Risk-Management-Summit-2013/m-p/43930#.UbjwotjV2L0]Gartner Security & Risk Management Summit[/url] is going on right now in Washington D.C.   Yesterday, a Gartner analyst revealed a top 10 list of IT Security 'misperceptions' or myths as well as what they believe is the cure for all 10. (Networkworld posted the full article [url=http://bit.ly/11A3g3o]here[/url].) They are as follows:   1. It won't happen to me.   2. Infosec budgets are 10% of IT spend.   3. Security risks can be quantified.   4. We have physical security (or SSL) so we know your data is safe.   5. Password expiration and complexity reduces risk.   6. Moving the CISO outside of IT will automatically ensure good security.   7. Adhering to security practices is the CISO's problem.   8. Buy this 'tool' and it will solve all of your problems.   9. Let's get

251
jgouverneur
Community Leader
11 years ago
I
ianfraser
asked in Webroot® Business Endpoint Protection
Audit User Internet Use

Hi.  I am trying to audit a users internet history for the last 6 months.    If I go in to Reports and use Daily Time Spent Surfing By User I get the informmation I need, but that only allows a time window of 1 month.  If I go in to Logs and choose Full Audit, I can retrieve the internet hostory for 1 year, but this is only sites visited.    I am looking for summary information of time spent surfing for the last 6 months, and given a full audit can list sites for the last 12 months the information must be there.  Is it possible to get a report for a longer period than 1 month?   The product is Webroot Secure Anywhere - Total Web Protection.   Thanks, Ian 

1542
G
Webroot Employee
11 years ago
P
Popular Voice
przemek83Popular Voice
asked in Webroot® Business Endpoint Protection
Other AV uninstallation

Hi I was trying to find a way to uninstall other AV software (ESET in this case) using WSA. I did the following: I created an override in the console for ESET marking it as bad. It seemed to work pretty fine because ESET disspeared. Would you recommend such actions or rather not? Do you have any other suggestions about how to achieve this? For example executing an agent command with some DOS command? It would be a huge asset for companies with many endpoints if they could uninstall their previous software with Webroot.

552
explanoit
Silver VIP
11 years ago
A
New Voice
AmandaJayneNew Voice
asked in Webroot® Business Endpoint Protection
Behaviour after .msi deployment

I am testing msi deployment as we are about to roll this out to an enterprise client. I am using a "live" test environment of various server and client operating systems. When I first deployed this to a client machine, the webroot icon in the system tray had a warning triangle stating that a scan was required. Is there anyway to get Webroot to scan immediately anyway, as with 200 + machines to roll this out to, we could do without manual intervention.   TIA

7815
explanoit
Silver VIP
11 years ago
N
New Voice
nmerrittNew Voice
asked in Webroot® Business Endpoint Protection
RDT Unexpected error 1909

Hi all, In the Remote Deployment Tool I'm receiving a "Authenticating...failed, Unexpected error 1909" when scanning our network for endpoints. What does this mean and what triggers it?  I have been able to use the RDT successfully before, deploying to about 30 computers.  Last week, the first time I received this message, I refreshed the states and the endpoints showed up as normal and I could deploy changes. Now no matter how many times I refresh I get this error and the status of these endpoints changes each refresh state. They flip between the the 1909 error, and "Invalid Username/password" and "Network path not found."  My coworker's RDT pulls up the endpoints just fine.    I'm not sure what's going on.  Any insight would be appreciated.

254
N
New Voice
11 years ago
A
alokben10
asked in Webroot® Business Endpoint Protection
Very Important

1.  What If my hard disk crashes.. or in case of any other accident ... Should I buy another version of Webroot SecureAnywhere ?   2.  Will there be any issues when buying online ... like late supply of bill or anything else ?

13852
FredFunk
Webroot Employee
11 years ago
explanoit
Silver VIP
explanoitSilver VIP
asked in Webroot® Business Endpoint Protection
Override list size guidelines

Are there are guidelines on how large the overrides list in the console should be, max?   Also, is this list handled in the cloud only or is it somehow downloaded to the clients as well?

371
JimM
11 years ago
A
Fresh Face
aamatoFresh Face
asked in Webroot® Business Endpoint Protection
disable UAC?

i have a security concern/question that i'd like to check with some sercurity experts on this forum. I have an AD enviornment here and i'm considering disabling UAC via GPO to help resolve some minor issues with users accessing network shares.   I've read on more than one occasion on the internet recommending disabling UAC to solve one problem or another and not necessarily my particular problem.   I'm worried about the security hole that I might open and that i may regret later. So, trying to find that balance here in this enviorment.   any tips/advice on this matter is appreciated.  i can provide further details on the issue i'm trying to clear up if interested.

1099
explanoit
Silver VIP
11 years ago
explanoit
Silver VIP
explanoitSilver VIP
posted in Webroot® Business Endpoint Protection
Minor questions? Ask them here!

If you have a minor question you don't want to create a topic about, post it here and we'll try to answer. These should be very small questions/things you might feel silly asking. Otherwise please create your own topic - you're free to create as many as you want.   If you're a business customer and you need an answer right away remember that Webroot premium business support (ticket and phone) is included as part of your subscription. Shout-out to Ron and Greg who are legit.

231
Cat
11 years ago
D
Fresh Face
DrafterFresh Face
asked in Webroot® Business Endpoint Protection
Feature Transfer Error

I installed webroot. My main drating program needed an update. I tried to update and got Feature Transfer Error- Message Acess Denied. Unistalled webroot. Still wouldn't work. Uninstalled my program for fresh install. It still get the same access denied message for an intall. Got another install version. Same thing. Any ideas?

1256
jgouverneur
Community Leader
11 years ago
P
Popular Voice
przemek83Popular Voice
asked in Webroot® Business Endpoint Protection
Offline signature database

Hi Could anyone please explain a little bit more the following option in WSA: "Enable Predictive Offline Protection from the central SecureAnywhere database". From what I read about it it seems to be a sort of a local mini signature database. Is that right? So where is it located? How big it is? Is it updated constantly? How effective/comprehensive it is? Thanks!

691
JimM
11 years ago
P
Popular Voice
przemek83Popular Voice
asked in Webroot® Business Endpoint Protection
Why MD5?

Hi I was wondering why do you think it's safe to use MD5 hash instead of for example SHA-2. From what I heard MD5 is very susceptible to collision attacks.

1692
P
Popular Voice
11 years ago
J
Fresh Face
jayceeFresh Face
asked in Webroot® Business Endpoint Protection
Google Search "Our systems have detected unusual traffic from your computer network......"

Hi All    Haviing a very strange issue with some of our users when performing a search on [url=http://www.google.com.]www.google.com.[/url] When searching, users are randomly getting the following error message.   "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot"    We dont think this is an issue with our network as when we switch off webroot we no longer get the error message.    Anyone have any idea? Go easy on me i am a noob.      James.

27975
M
11 years ago
S
New Voice
stewyNew Voice
asked in Webroot® Business Endpoint Protection
Changing System Cleaner Settings

I'd like to change some settings for the system cleaner, but it rejects changes because they need to be applied via the admin console. I have yet to find any settings for this in the admin console, or any way of overriding GUI changes for system cleaner and active process control.   Any thoughts?

9773
JimM
11 years ago

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