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Webroot® Business Endpoint Protection

Welcome to the Endpoint Protection and management console Discussion Forum!

  • 1,146 Topics
  • 3,720 Replies
1146 Topics
JimM
JimMRetired Webrooter
posted in Webroot® Business Endpoint Protection
System Admin Memes

Let's have some fun!  Post your favorite system admin memes!  :robotlol:   [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/6131iC447063AF7E668BC.jpg[/img]   [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/6133i971FF18CB6E2B282.jpg[/img]   I bet between all of us, we've got a lot of good ones.

27811
JHarris
Popular Voice
10 years ago
Petrovic
Gold VIP
PetrovicGold VIP
posted in Webroot® Business Endpoint Protection
Microsoft will sell Windows Enterprise Edition stand alone SKU March 1st

If you are a small business, you will soon be able to get a version of Windows that has previously been available mostly for larger companies. Today, Microsoft has confirmed that the Windows Enterprise Edition will be sold as a stand alone product for anyone to purchase starting on March 1st.   [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/8377i937E3EE2E2218CC6.jpg[/img]   Previously, access to the Enterprise SKU was only possible for small businesses if they signed up to use Windows Intune, or for middle and large companies via a volume license deal with a Software Assurance subscription. However, it appears that Microsoft has received requests from many customers to gain access to the Enterprise version without having to sign up for any kind of service. According to [url=http://www.zdnet.com/microsoft-to-add-a-standalone-windows-enterprise-version-to-its-business-line-up-7000026860/]a statement sent to ZDNet[/url] by a Microsoft spokesperson: "

7252
JHarris
Popular Voice
10 years ago
nic
nicRetired Webrooter
posted in Webroot® Business Endpoint Protection
How did you get into IT?

It's always fun to hear people's stories of how they got started.  For me it was the classic accidental IT pro.  I graduated from college and had no idea what I wanted to do next.  Ended up working for a government contractor who had a contract to support a couple hundred people in a department at HHS in DC.  I'd grown up tinkering and programming (my first computer was a C64) so I enjoyed getting to learn more in a professional setting.  Back in those days hardware was a lot more tricky (anyone remember dip switches and IRQ settings) and it was fun for me to get my hands on a much wider range of stuff than I had at home.  We were a Novell shop so I got to learn Groupwise.  From there I spent about 10 years doing SMB IT work until I found my way to community management.   How about you guys?  How'd you get your start?

7064
JHarris
Popular Voice
10 years ago
S
Popular Voice
Sebastian_ITPSPopular Voice
asked in Webroot® Business Endpoint Protection
Blocked www page

Hi Guys   One of our customers asked why on some endpoints particular www is blocked and at others nedpoints this www is allow for connection? How can I explain this situation to him?   Endpoints are in the same policy.   Best Regards

339
nic
10 years ago
nic
nicRetired Webrooter
posted in Webroot® Business Endpoint Protection
What do you use for Wifi APs?

I've been hearing lots of good stuff about Meraki and Ubiquiti lately - any of you on those systems?  What's everyone using for APs in their business and what do you think of it?

13759
nic
10 years ago
nic
nicRetired Webrooter
posted in Webroot® Business Endpoint Protection
Anyone use Spiceworks and know about SpiceRex, their community mascot?

If you're not familiar with him, he is the mascot invented by the Spiceworks community.  He travels around[url=http://community.spiceworks.com/spicerex] visiting IT pros[/url] and seeing the sights.  He stopped by the Webroot office, so I gave him a tour and posted a bunch of photos.  You can see them in the SpiceRex group on the Spiceworks community [url=http://community.spiceworks.com/topic/449365-spicerex-touring-the-webroot-office]here[/url].

9515
nic
10 years ago
S
Popular Voice
Sebastian_ITPSPopular Voice
asked in Webroot® Business Endpoint Protection
Adding the entire program/application to white list & directory exclusion

Hi   If it possible (for example through WR support) to adding the entire program/application to white list - not with file MD5 one by one? And if it possible to excluded some directory from scanning? My customer has a program that is updated frequently and would like to have it taken care of once and for all.   Thank you in advance for answer

321
nic
10 years ago
nic
nicRetired Webrooter
posted in Webroot® Business Endpoint Protection
Neat idea: cable tester that connects to your smartphone

It's called Pockethernet and is $17k towards its $50k goal: [url=http://www.indiegogo.com/projects/pockethernet-the-swiss-army-knife-for-network-administrators]http://www.indiegogo.com/projects/pockethernet-the-swiss-army-knife-for-network-administrators[/url]   If it does half the things they're aspiring to put in it, looks worth the price if you already have a smartphone.

5501
C
Popular Voice
10 years ago
nic
nicRetired Webrooter
posted in Webroot® Business Endpoint Protection
Yahoo password breach - good opportunity to educate your users

  [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/8075iE7A097B7487C53ED.jpg[/img] Our own [user=122][/user]  is quoted [url=http://www.computerweekly.com/news/2240213571/Hackers-access-Yahoo-Mail-with-stolen-passwords]here[/url] about being responsible for your security:     “In addition to multiple passwords, end users should also change their passwords on a regular basis and make sure to take advantage of any additional layers of security available such as biometrics, PIN and so on to ensure their data is safe in spite of any attempted hacks.”   Since many people use the same password everywhere, your users could have a home Yahoo account with the same password as their work accounts.  Good time to remind everyone to change their passwords or update your security policy to require regular changes.

121
C
Popular Voice
10 years ago
J
Fresh Face
jewelsouth1Fresh Face
posted in Webroot® Business Endpoint Protection
Is it safe to get on second life

(empty)

3863
nic
10 years ago
S
Popular Voice
Sebastian_ITPSPopular Voice
posted in Webroot® Business Endpoint Protection
Some technical questions - rather important

1. What application ports can be open to communicate the Webroot successfully with the cloud? 80 and something else? 2. What will happen - when during the scan Webroot lose access to the internet? Does the scan will be interrupted? 3. Just to be sure - Is it possible to manage the blocked processes and connections from the administrator console? 4. Is the workstation or server that useing unmanaged politics remember determination files identified as good or bad from the console? If yes, what is the pool interval time to get such command? I know that we can not edit it

162
nic
10 years ago
T
tan
posted in Webroot® Business Endpoint Protection
Offline protection

Is webroot enough to protect offline. I have internet security plus

211
nic
10 years ago
V
villa79
posted in Webroot® Business Endpoint Protection
How do i get the "fix this now" to work

Hi there, My subscription is active and under antivirus i have three warnings that suggest hitting the "fix this now" button will resolve the problem however nothing happens. I have tried reactiving the subscription on several occassions however nothing happens. Has anyone else encountered this? If so, please let me known how to fix it. Cheers

161
nic
10 years ago
explanoit
Silver VIP
explanoitSilver VIP
asked in Webroot® Business Endpoint Protection
Why not deploy the numpad fix to everyone?

Could someone break down the exact technical reason that the numpad registry key shouldn't be deployed to every computer? I haven't seen an explanation of the exact cause of computers ignoring numpad input other than its the Identity Shield. Or what I lose by applying the key to a computer. Thanks!

1722
N
New Voice
10 years ago
S
Popular Voice
Sebastian_ITPSPopular Voice
asked in Webroot® Business Endpoint Protection
WSA vs protocols

Hi Guys   Which 'protocols' are scanned in real timeHTTP, HTTPS, FTP, SMTP, POP3, POP3S and IMAP?? Best Regards

265
G
Popular Voice
10 years ago
P
paulino419
posted in Webroot® Business Endpoint Protection
WRDatapkgLPPlugin_x64.dll

I purchased Webroot a long time ago because i heard it was good, but i have a question.  If it is suppose to stop threats why did i get the LPPlugin _x64.dll problem and then the Webroot rep tells me that the Registry needs to be fix, Restore Point needs to be fix, Windows update needs to be fix, Over all (Optimisation) And then trys to sell me the following Windows Expert:-, Bestbuy/Staple:- $250 one time fix assurance 30-60 days., Online Tech Support:- $199.98 fix the current issue, assurance for 1yr., Total Defence PC Tune up for 1 yr. upto 3 computer.   Has anyone else gone through this?  He said this problem was caused by some virus trying to get in.  I am not a computer expert but I do purchase software to protect my computer.

7091
RetiredTripleHelix
Gold VIP
10 years ago
B
billnav
posted in Webroot® Business Endpoint Protection
email security

If I have two email addresses with two different contact lists on a PC with Outlook and email address "A" gets hacked, does the contact list for email address "B" remain secure ? Thank you.

152
RetiredTripleHelix
Gold VIP
10 years ago
N
New Voice
nmerrittNew Voice
asked in Webroot® Business Endpoint Protection
Ability to view windows username and/or computer name?

Hi all,   Is there a way to view a user's windows login ID or their computer name of an endpoint through Webroot console?  I have multiple endpoints that have been cloned which I cannot identify by just the hostname.  Also is there a way to permanently rename the hostname of the endpoint once I get the correct ID?  Otherwise, my console is just going to stay a mess of all these cloned hostnames and I'll have to bust out Excel just to keep track.   -Natalie

2743
nic
10 years ago
G
Fresh Face
GraemefbFresh Face
posted in Webroot® Business Endpoint Protection
Agent updating

Hi,   I'm deploying Webroot throughout my organisation and I'm having a few issues with updating.   Those endpoints at sit behind a corporate firewall and proxy server will not update.  It will download the update but somewhere along the lines it gets corrupted.  I've checked the firewall and there is no problem.  I've checked with the support people for our web device / proxy and nothing is being stopped.  The only way I can update the agent is to manually uninstall it or through the console.  Then manually install latest update on the endpoint.  I've contacted Webroot support but it seems to be baffling them as well.  I got so fed up with 1 endpoint I ended up reinstalling Sophos.  Please help?!!!

703
G
Fresh Face
10 years ago
V
Fresh Face
vericomitguyFresh Face
asked in Webroot® Business Endpoint Protection
Webpages do not display correctly

I have noticed that since I installed webroot, when i either type in a URL or do a search and click on a link web pages do not always show the flash, so no images and no video.  Somethims I have to hit the back and then the forward button a few times to get it to show.  Other times I have to close the web browser all together and re-open to get the web page to display everything correctly.  Has this happened to anyone and if so do you know a simple fix.   I am sure all I need to do is turn off a policy or something but I have thus far been unsuccessful and finding out which one.  Any help would be great.   Thanks, VericomITGuy

9110
D
Fresh Face
10 years ago
T
Fresh Face
TheWizardOfAhhsFresh Face
posted in Webroot® Business Endpoint Protection
How can I install software that uses LSP?

We have a small network (<15) workstations.  We want to install some internet monotoring and blocking software.  Webroot is compromising the workstation installation.  The Software log indicates that a the client software has been compromised.  One of the prodicts that we are evaluating is Pearl Echo Suite.  I have seen this work in other  companies and want to install it.  Their experts say that Webroot must be blocking or modifying the LSP that their software uses.  Is there any way to configure Webroot to allow LSP'S.  

304
T
Fresh Face
10 years ago
M
MRTECHNOLOGIES
posted in Webroot® Business Endpoint Protection
New Installations not showing up in the Console.

Installing Webroot endpoint protection.   installed it on 25 machines.  Only 17 show up in the console.   I can get a machine that is not showing up in the console to show up by running the installation again..only it displaces another machine that will no longer shows up in the console.   The machines that are not showing up are all cloned machines from the same source image...however webroot was loaded after the images were rolled out.   Webroot also disappears from the workstations that don't show up in the console after about 24-48 hours.   Help!

5962
M
10 years ago
S
Popular Voice
Sebastian_ITPSPopular Voice
posted in Webroot® Business Endpoint Protection
Console vs blocked files and connections

HI   Whether it is possible from console view to check which files and connections are blocked on the endpoint?  I hope that this is not only available from the endpoint GUI.  Best Regards Sebastian

284
akim
10 years ago
T
tombabu
posted in Webroot® Business Endpoint Protection
help please

there is a virus found message shown. but cant go to removing part. continue button makes it go to front page itself. is it a virus?? or any other problem?

4561
MikeR
10 years ago
S
Fresh Face
soldierone4uFresh Face
asked in Webroot® Business Endpoint Protection
How do access my phone

Where do i go to access my phone to locate, swipe or lock it remotely?

9177
nic
10 years ago

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