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Webroot Mobile for iOS

Support for our iPhone and iPad apps

  • 257 Topics
  • 799 Replies
257 Topics
P
PatW
posted in Webroot Mobile for iOS
Help with registering iPhone

I've installed Webroot on my laptop and desktop Macs. I've downloaded the Webroot app for my iPhone, but when I try to login, using the same ID and password I use on the laptop and desktop, it doesn't recognize it. I can't find a way to activate the program on my iPhone. I still need to include my iPad, but haven't tried that yet.

201
Ssherjj
Moderator
9 years ago
R
RWW9
posted in Webroot Mobile for iOS
I am a new Webroot user. I have 2 IPads and 2Iphones but I am not sure how to set them up for scan.

Hello, I am a new user to Webroot. I have 2 IPads and 2IPhones but I am no sure how to set them up to be scanned by the webroot software. What is the process and procedure that I need to follow. Any help is much appreciated.   Randy Walker San Antonio, TX

161
Ssherjj
Moderator
9 years ago
B
BT3087
posted in Webroot Mobile for iOS
IOS app log in

Just downloaded the app and I am unable to Log in.  I know the pass word is correct.  Is this just a glitch?  What else can I try?

141
Baldrick
Gold VIP
9 years ago
D
DominickRomeo
posted in Webroot Mobile for iOS
Can anyone tell me how to download and link my Iphone to Wedroot?

 Hi ANYONE!   Having the hardest time figuring out how to secure my iphone using Webroot. I installed it on my lap-top just fine (well, within reason "Just-fine" - I Even had difficulty with that  because at first it wouldn't recognize my computer on its website) but now I can't seem to install this software on my iphone (other the "SecureWeb - which still dosn't show up as being a mobile device on webroot's website) verses "Mobile-Protect" which seems to be for buisness' only?  or is it??? I really have no idea anymore -- Because when I downloaded "Mobile-Protect" onto my iphone, it ask me for an 'Invitation-code" to get started!!!   WTF!!    Could webroot make this anymore complicated??   I really have no idea what I am doing wrong, or if I am doing anything right!  - All I want is to have some virus software installed onto  my iphone, which seems impossible; having downloaded other "mobile

261
Baldrick
Gold VIP
9 years ago
D
DominickRomeo
posted in Webroot Mobile for iOS
invitation code for mobile device

After downlading webroot on my lap-top I installed the smartphone app for webroot on my iphone.. But its asking for a invitation code??? - I never got one... what do I do now??   Dom 

541
Baldrick
Gold VIP
9 years ago
D
dschump
posted in Webroot Mobile for iOS
Webroot and iOSX

Does anyone know if Webroot has a product that is compatible with iOSX? Geek Squad replaced my HD and RAM and installed Webroot BUT it isn't compatible with my iOSX Yosemite.

141
Baldrick
Gold VIP
9 years ago
B
bmikznet
posted in Webroot Mobile for iOS
I cant uninstall a critical threat on my phone with Webroot

Webroot Mobile Security has dettected a criticl threat on my phone. When I follow the steps to uninstall it, it wont uninstall. How do I uninstall it.

60
B
9 years ago
R
Fresh Face
ravenfeathersFresh Face
posted in Webroot Mobile for iOS
I downloaded to my iphone. On my console it does not show up as being protected.

I downloaded Webroot SecureAnywhere Complete to my iPhone and it works great.  When I log into my console on my PC it shows the computers I have protected but does not show that my mobile phone is protected.  I was just wondering why it is not showing up.  Thanks.

221
R
Fresh Face
9 years ago
S
scottsdaletommy
posted in Webroot Mobile for iOS
I-phone

just purchased WEBROOT for macbook and 2 other devices. uploaded app for i-phone and asking for invitation code? what is invitation code? This is not a business account.

171
Baldrick
Gold VIP
9 years ago
B
Bj_1
posted in Webroot Mobile for iOS
How do I add my iPad to my security program

cant seem to get anything but websecure or sync

161
Baldrick
Gold VIP
9 years ago
1
1943Rose
posted in Webroot Mobile for iOS
tried to put this on my ipad it wants an invitation code?

what is an invitation code?

171
Ssherjj
Moderator
9 years ago
G
Fresh Face
gmorseflFresh Face
posted in Webroot Mobile for iOS
Have updated to latest ios in iPhone and iPad 2. Webroot browser has become unstable.

After having updated to latest IOS on iPhone and iPad 2, Webroot browser has become unstable, shuting down when least expected, regularly.  Any thoughts?

141
Ssherjj
Moderator
9 years ago
W
Fresh Face
wmpcaFresh Face
posted in Webroot Mobile for iOS
can I scan my yahoo e mail message file with Webroot?????

Can I scan my yahoo e mail message file ????

413
Ssherjj
Moderator
9 years ago
G
GARYD
posted in Webroot Mobile for iOS
iphone 5s WebRoot protection

I have the WebRoot app downloaded onto my iphone 5s. When I try and log onto the WebRoot app I'm unable too. Also, how can I know if my phone is being protected by WebRoot?

241
Ssherjj
Moderator
10 years ago
S
sandhillshooter
posted in Webroot Mobile for iOS
how do I get my iphone setup?

how do I get my iphone setup? Wants a confirmation code?????

14619
Ssherjj
Moderator
10 years ago
L
LaedyL
asked in Webroot Mobile for iOS
How do you wipe your iphone's memory clean?

I'm about to upgrade my phone I need to know if I can wipe the phone memory of past pictures and conversations?

293
T
10 years ago
G
New Voice
gfcaudillNew Voice
posted in Webroot Mobile for iOS
Can I add my iPhone to my perpetual service that I have already purchased??

I purchased the perrpetual version of WebRoot, and I am wondering if I can now add my iPhone 5c to this plan?? If so, how do I do this??

5213
G
New Voice
10 years ago
O
Otto68
posted in Webroot Mobile for iOS
Mobile security

I am trying to login to mobile security via app and it asks me for user and invitation code. What is my code so i can login?

212
Ssherjj
Moderator
10 years ago
W
Fresh Face
wjlynchFresh Face
posted in Webroot Mobile for iOS
Can Webroot be installed on an IPAD?

Can Webroot be installed in an IPad (IOS device)?

151
shorTcircuiT
Gold VIP
10 years ago
D
dpdive
posted in Webroot Mobile for iOS
password management

After renewing Secure Anywhere Complete I put the ap on my Iphone. For password management it asks me to enter a password and a user name. Since the password and user name that I use here do not work there,  where do I find them or how do I create them?

161
shorTcircuiT
Gold VIP
10 years ago
F
New Member
fjmaas11New Member
asked in Webroot Mobile for iOS
How can I get the web console do recognize my iPhone?

How can I get the web console do recognize my iPhone?

221
Ssherjj
Moderator
10 years ago
S
Fresh Face
stbobFresh Face
posted in Webroot Mobile for iOS
iPhone 5, 8.1 IOS, little key login will not work, all other logins work fine on phone and PC.

iPhone 5, 8.1 IOS, little key login will not work, all other logins work fine on phone and PC.

182
S
Fresh Face
10 years ago
M
Fresh Face
maryharrisFresh Face
posted in Webroot Mobile for iOS
login error message

i cannot download Webroot onto my iphone. i keep getting a login error message. can anyone help?

314
M
Fresh Face
10 years ago
D
Deee_
posted in Webroot Mobile for iOS
Suspicious Activity System Folder Modified: /System/Library/LaunchDaemons/com.apple.usbmuxd.plist

received this msg. Suspicious Activity Detected SecureAnywhere has detected suspicious activity. System Folder Modified: /System/Library/LaunchDaemons/com.apple.usbmuxd.plist   What exactly does it mean?

10033
Ssherjj
Moderator
10 years ago
P
PaulM
posted in Webroot Mobile for iOS
I down loaded Webfoot to my iPhone & I Pad .......

I down loaded Webfoot to my iPhone & I Pad ....... How do I know that it is working and if so how do i check its running ?

171
Ssherjj
Moderator
10 years ago

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