Support for our Android mobile apps.
Recently active
How can I recover screenshots I accidentally deleted?
Up until this past week I had Call & SMS Blocking under Identity and Privacy on my mobile phone in Webroot. I no longer have that option and it is no longer blocking calls.
Webroot is actively working to address the issues with the Webroot Mobile Security & Antivirus app and again apologizes for any inconvenience you may be experiencing. So far, our QA testing indicates the 5.5.5 beta version shows improved app performance and reduces device resource usage significantly. We want to release an update as soon as possible but we have yet to complete a full QA cycle. This is where you can help. If you're able, please head over to our beta signup page to request access. After completing the steps, you'll be able to download one of the beta builds as we'd love to hear your feedback while we continue our internal dev and QA work. Again, this isn't mandatory nor the official release but receiving real-world feedback will greatly expedite the official update.
Trying to transfer over mobile premier to a new phone
Step 3 in the navigation instructions attached below doesn't exist. Hence the remaining options are not available either. Had something changed and help need updating our do I have an issue?
The title states my problem pretty well. My console has active keys assigned to it and the mobile app is using one of the current active keys. Any ideas?
Update - 4/20/19 - WSA Mobile 5.5.5.38787 is now available to all users in the Google Play store. You will receive an update notification soon if you haven't already. This release improves app performance, notifications, and scanning functionality. If symptoms persist after upgrading to version 5.5.5.38787, please open a Support Ticket. ---- Update - 4/17/19 - WSA Mobile 5.5.5 is now available to all users in the Google Play store. You will receive an update notification soon if you haven't already. This release improves app performance, responsiveness, automatic scanning functionality, and battery consumption. Customers who have already installed our beta version are on the latest version. No action is required on your part. The beta group will be closed when we release the next version of WSA Mobile and you will be notified to upgrade to the latest release. If symptoms persist after upgrading to version 5.5.5, please open a Support Ticket. ---- Update: 4/12/19