Webroot® Consumer/Business - for Macs
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After installing the MacOS Big Sur Public Beta ok, I restarted and went back to Catalina, until I had some free time to do some beta testing.The first “Webroot Secure Anywhere” scan reported it had found a threat it called MacOS.Lazarus.l.r, at the following location./Volumes/MacBigSirBeta — Data/Library/Apple/System/Library/CoreServices/MRT.app/Contents/MacOS/MRTIs this malware or a virus, or has the virus security S/W picked it up in error?I know there is a development too called Lazarus, and that the MRT app is Apple’s Malware Removal Tool, but wasn’t sure why Webroot flagged it as a threat.
i was attempting to back up my computer thru time machine ( have an apple mac) and i was running the backup while webroot scanned my computer it thought that my san disc with files on it was a threat why is that
Spoke with Webroot technical support about latest version not detecting latest Mac malware. The tech support person wasn’t inclined to believe me and would not help further. Anyone here know why malware discovered in December ‘21 and Jan ‘22 would not have detection in place. Please don’t ask me to contact technical report (read above).
After upgrading to MacOS Catalina, the WSA window launched on every new login.Really annoying, and no way to control it.So I tried uninstall Webroot, and reinstalling.But after clicking the installer, nothing happens.The webroot icon is sitting in the dock, its open, and clicking it, the menu-bar with only shows “WebrootSecureAnywhere” but just that, no dropdown menus, or app window .I tried this two times, and same result.Please advise
After I downloaded Webroot on my MacBook, I found it difficult to do back-up, do you have any solutions? Thanks
I know I have discussed this before, but I am still seeing this behavior, I still think it is a bug, but it makes the tool annoying because IMO it is always crying wolf. A scan just completed and it was “green.” Another scan started almost immediately, and everything orange immediately to start (as seen below.) Even after a green scan just finished, the color of Webroot app was, and is still, and is almost always orange. This makes no sense to me. What actually is going on here and what is the app actually trying to indicate here going orange after a green scan? The results tab was also empty FYI.Then, after the scan shown below detected no threats, everything went back to green, until the next scan started, and then orange again. But it does not always do this, just most of the time.So why is it orange immediately after a green scan? That makes no sense, and causes me to “run and check it” when I really do not have to. But how would I know if it is a false orange or a real threat?
This started with Big Sur and continue in Monterrey, but more and more we see really long scan times on Macs. By really long, I mean several days. So long that I often see 3 or 4 scans running at the same time and slowing down the machine significantly.Is anyone else seeing this? Have a solution?
https://identity.webrootanywhere.com/v1/Account/login/totplogin?secondStageLoginToken=CfDJ8KPmyPwFWZNHtRoT-Zqhq3fcmiDgaITGBOGNK11axE1DCIw56m8acWKLtYbj0XuUHiDdXafPmVcyCPkL5X8eIrgZjB_VT0BKM4wfIKrq1I5aQ9K2ko3tmraguItScCdlBaQgrF2xgsn_8VuaVDqZKDG-bhm-3xCkMSiXzWRzVU-CMY-2mr-23PgSoegguLU_5gSl1_uSa9X-pJ8iHgJAFy7UuVdlIy9mLOPhwhcPlvYpN21jQEs5_fvokLcvQ31EZ7xph62g4IoHIBuxRMY9y-A
Webroot released an announcement in November 2020 that secure anywhere would support the Apple M1 processor I have been trying to install Webroot SecureAnywhere on my M1 based MacBookPro since November 2021 without any success. I opened a support ticket detailing the fact that Mac Agent v9.4.1.27 just hangs during the installation process. The response that I received was:“Hello, Thank you for contacting Webroot. M1 processors are not currently supported. Regards, Webroot Support” MacOS Monterrey v12.3MacBookPro 2021Processor: M1 Pro
Installs fine on my 12.2 machines but can't not get a new install to show up in console in 12.2.1. Seems to just go nowhere. Can’t open app, or anything. I have used the same script to do the install on 12.2 and 12.2.1. Anyone else having issues?
