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Hello @katrmt_0615  Welcome to the Webroot Community Forum.

I would recommend getting in contact with Webroot Support with this problem with Webroot on your iMac.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

HTH,

Dave