PRODUCT UPDATE BULLETIN 15 - May 15th 2013
http://sw.nohold.net/Webroot/Images/wsab_endpoint_logo.pngWebroot has received many requests for the ability to edit the alert messages being sent from the management console. There have also been requests for integrating console alerts into existing ticketing management and support systems, and broadening the distribution of the alerts. With the release of our new Customizable Alerts we now deliver this highly requested functionality.
New:
Customizable Alerting - Allows an Administrator to fully customize the alerts sent from their Webroot SecureAnywhere Business-Endpoint Protection console.
http://sw.nohold.net/Webroot/Images/release%20notes%204-29-2013.pngExample of the New Alert templateThere are 6 main areas being introduced with the Alert Templates feature:
- Alert Type - As before, there are various alert types that may be subscribed to that act as rules for when the Administrator should be alerted. The alert types available with this release are:
- Instant Alerts for newly infected PCs. Instant Alerts for newly installed PCs. Scheduled Summary Alerts for recently infected PCs. Scheduled Summary Alerts for recently installed PCs.
While not in this release, there are plans for further refinements to make alert messaging more customizable:
- HTML encoding - the ability to change the body of the message using HTML, such as: font, color, bold/italicize, etc. Alert Preview - the ability to see a preview of the template created.
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