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97 Topics
S
New Member
SFCSANew Member
asked in Unity API Forum
Get-UnityAPISkyStatusReportingEndpointUsageSite Failing

Can’t create fully extended data reports. Error every time.

80
S
New Member
24 days ago
J
Fresh Face
Jared.henryFresh Face
asked in Unity API Forum
Unity API: SkyStatus request failed (No parameterless constructor defined for type of 'System.String'.)

Starting on October 12th we noticed a rise in API call failures specific to the https://unityapi.webrootcloudav.com/service/api/status/site/{GSMKey} endpoint. The receive the following response: "statusCode: 500,""requestId: '',"error: null,""error_description: ""SkyStatus request failed (No parameterless constructor defined for type of 'System.String'.)","AdditionalInformation: {}   

793
aqila
Community Manager
1 year ago
M
Fresh Face
Matthew_LangFresh Face
posted in Unity API Forum
SkyStatus request failed (No parameterless constructor defined for type of 'System.String'.)

We have been using the API https://unityapi.webrootcloudav.com/service/api/status/site/{GSMKey} for many months now and it has been working fine until this morning.I have started receiving the following response and was wondering why this woudl suddenly be the case. I am getting the same result from other API calls for the endpoint status. {    "statusCode": 500,    "requestId": ",    "error": null,    "error_description": "SkyStatus request failed (No parameterless constructor defined for type of 'System.String'.)",    "AdditionalInformation": {}} 

921
aqila
Community Manager
1 year ago
A
New Voice
ArjanNew Voice
posted in Unity API Forum
Restrict API to site

Is it possible to create an API key that has only access to a single site?

803
S
New Member
1 year ago
R
New Member
rajansajanNew Member
posted in Unity API Forum
Webroot API is not return all the end points

Hi All, I am calling the reports end point and it’s return only 6 endpoints, I have checked I have 7 active endpoints. or is there any way I can call the inactive endpoints using the API.If anybody can help?Thanks,  

963
TylerM
Administrator
1 year ago
P
New Member
papabolromeNew Member
posted in Unity API Forum
AgentStatus endpoint no QueryResults

Hello, I need to get my client’s Agentstatus data but the queryresults aren't giving me any results when trying to query it. Am I doing something wrong? Thank you! 

861
S
Webroot Employee
1 year ago
David-Mee
Webroot Employee
David-MeeWebroot Employee
posted in Carbonite Replication API
Processing deeper logic in Carbonite replication PowerShell scripts: Mirror Start Options

When creating a Carbonite replication job, you have to make some decisions on the Job Options.  Some of these options straight forward decisions, do you want encryption, True or False, others may have to build more logic in the decision.  The next set of examples include how to address some of these in-depth decisions.Mirror Start OptionsThe Mirror Start Options has several different choices when viewed in the console.Mirror Start OptionsHowever, when processing the PowerShell (or REST API) you will need to calculate results based on the enumerated values found in the PowerShell Scripting Guide.  Here is a link to the specific information in case you are interested:https://download.doubletake.com/_download/8.5/8.5.1.0/Docs/PowerShell/PowerShellScriptingGuide.htm#Enumerations/MirrorOperationOptions.htm?Highlight='mirror'%20AND%20'option'in the simple example below, I show the “Import-Csv” PowerShell Cmdlet to read a multi-line .CSV file into a PowerShell object variable ($jobstream).  T

410
David-Mee
Webroot Employee
1 year ago
J
Fresh Face
jseumo2Fresh Face
asked in Unity API Forum
Adding a scope to an access token

Hi, I need to be able to use the notifications endpoints for the Unity API, but I am not sure where to go to add the correct scope for my testing access token. Can anyone direct me? The token already has access to the following scopes: scope": "[\"SkyStatus.Site\",\"SkyStatus.GSM\",\"SkyStatus.Usage\",\"SkyStatus.Reporting\",\"Console.GSM\"]"Thanks

1246
L
New Member
1 year ago
David-Mee
Webroot Employee
David-MeeWebroot Employee
posted in Carbonite Replication API
Create secured XML for Credentials in PowerShell

If you write PowerShell scripts for testing and want to provide them to clients, but any credentials need to be scrubbed prior to sending them, you can try using an XML Secured Object instead.  The basic concept is to create a script that receives the username and password through the secured prompt in PowerShell and outputs an XML file with the information encrypted.To note this is not a highly secured option and should not be used in any production environment.  This is an example of hiding your password while testing and demoing.Use the Read-Host -AsSecuredString to keep the password hiddencreate a new object using the System.Management.Automation.PSCredential class then use Export-clixml to output it into a Secured XML.  The xml output results in an xml file with a password value of about 460 characters….This XML is only valid on the system it was created ON so, if you copy that secured XML to another system and try to use it, it will not work. To ‘import’ this secured XML into any

9450
David-Mee
Webroot Employee
1 year ago
D
Webroot Employee
dengWebroot Employee
posted in Unity API Forum
Unity API event notification service adoption

Tell us how you are using the new Unity API event notification service.  And what are some of the new events that you like us to publish through this API endpoint? 

380
D
Webroot Employee
1 year ago
D
Webroot Employee
dengWebroot Employee
posted in Unity API Forum
what are some improvement that you want to see in Unity API

please share your thoughts

100
D
Webroot Employee
1 year ago
M
Fresh Face
Matthew_LangFresh Face
asked in Unity API Forum
Error(BLOCKEDPROGRAMS0021)

I have been using ADF to query the endpoint threat history API.https://unityapi.webrootcloudav.com//service/api/console/gsm/xxxxxx/sites/xxxxxxx/threathistoryThis has been working successfully for many weeks. we have been nearing the end of our subscription period and have been granted an extension of 30 days for our license, but now when I query this API I get the following error.Error(BLOCKEDPROGRAMS0021): Users endpoint protection access has expired"I can still get results back from other API’s I call using the same credentials so it seems isolated to the endpoint threat protection historyIs this something to do with this being a temporary license?How can I go about resolving? Many thanks Matt Lang

511
aqila
Community Manager
1 year ago
M
Fresh Face
Matthew_LangFresh Face
asked in Unity API Forum
Endpoint Status GSM Modified since parameter and return result

I am calling the Endpoint Status GSM API using postman and providing a date and time for the modifiedSince parameter. REST API Call belowGET /service/api/status/gsm/{keyCode}?batchSize=1000 &modifiedSince={modifiedSince}I would expect to see the count of records being returned to steadily increment each time I execute this request, since new records or updated records get returned,  but what I am seeing is confusing and I was hoping someone could help clarify.lets say on my first call I want to see all records that were modified since 11am today. I should see (let’s say in this use case) 100 records returned with no continuation token or URI since my batch size is set to max (1000).If I run the exact same query again a few seconds later I should see the same data or maybew 1 or 2 extra records depending on how busy my system is.What I am seeing instead is less records being returned, often along with a continuation token.I never seem to get a consistent result back, at times I see

956
M
Fresh Face
2 years ago
S
Fresh Face
Steven RFresh Face
asked in Unity API Forum
API not decoding password properly

Hi,We are trying to generate an access token for one of our clients using their username and password through the https://unityapi.webrootcloudav.com/auth/token endpoint. However, if the password contains an & symbol, we always receive the error message "Username or password is invalid”.When testing with other accounts and passwords (not containing an & character), things work fine. We double checked and we are sending the password field (as any other field) properly URL encoded. My only guess is that the receiving API server is not decoding these values correctly.Would you be able to confirm this a problem on your end or is there something we need to check again?Thanks for any help.Best regards,Steven

1488
aqila
Community Manager
2 years ago
C
Fresh Face
CSQAFresh Face
asked in Unity API Forum
Adding/removing access for Site Admin via API

I have 2 GSM Console Admins (Super Admins), 1 Site-Admin, and 2 Sites. The 1 Site admin has administrator access to both sites. I want to use the API to update their access to either No Access or View Only. When I use the endpoint “/service/api/console/gsm/{gsmKey}/sites/{siteId}/admins” (with the relevant info filled in), it’ll return a 204 but nothing updates for the Site Admin, their access stays the same.If I attempt to provision either of the GSM Console Admins using the same endpoint and changing their access level to any of the 3 levels available, it’ll work. Judging by this in the API documentation “This API method allows adding existing GSM admins to the list of admins of a site, or modifying access permissions of already set up site admins. To get information about available admins, either query the list of admins on the GSM console (see here) or the list of admins on a site (see here),”, it seems that I should be able to change a site admins access permissions… unless I’m mi

1306
S
Webroot Employee
2 years ago
L
Fresh Face
lpopejoyFresh Face
posted in Unity API Forum
Webroot dashboard

There was an impressive dashboard in the webinar showing what someone had created with the API.    Just curious if there is any chance that the person who created that is interested in licensing the code - or open sourcing it?  It would save me a week a work.  :) [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/27861i9CD2F409C942D4A1.png[/img]

1769
L
New Member
2 years ago
C
Fresh Face
ctaylorFresh Face
asked in Unity API Forum
Unity API Scope

I am trying to suspend/deactivate sites and keep getting a scope error.I have tried scopes like:Console.GSMConsole.**But I continue to get scope errors for these endpoints. What must I do to acquire the correct scope?https://unityapi.webrootcloudav.com/service/api/console/gsm/{gsmKey}/sites/{siteId}/deactivate{ "statusCode":403, "requestId":"3c329835-981d-495e-875f-50201c49752", "error":"insufficient_scope", "error_description":"Access was denied due to insufficient token scope.", "AdditionalInformation":{}} I can change things in the site without issue but cant suspend/deactivate the site.

1223
C
Fresh Face
2 years ago
N
New Member
nitsrini698New Member
asked in Unity API Forum
Webroot threat intelligence rest api

Hi,      I know Webroot threat intelligence support Rest API for getting threat sources information .But does Webroot threat intelligence support rest API for reporting IP and URL?

2401
mattaldridge
Webroot Employee
2 years ago
P
New Member
PushkarNew Member
posted in Unity API Forum
Users endpoint protection access has expired

'{"statusCode":403,"requestId":"66597b2c-ba7e-4295-83dd-5db4fd0386c8","error":null,"error_description":"Error(LISTDEVICES0008): Users endpoint protection access has expired","AdditionalInformation":{"transname":"LISTDEVICES","languagecode":"EN"}}'II assume that this issue might have caused If the submitted access token does not contain the required scope (see Service Extensions and Scopes) for the requested API call, the server responds with an HTTP 403 (Forbidden) status code and the message "error": "insufficient_scope".  But the error here is null and the scope I passed was ‘*’.It only takes a few seconds to make that request. Span of 300sec is huge for that request, so access token expiration is unlikely to happen. I am not able to understand what `Users endpoint protection access has expired` mean.

431
ngoknel
Administrator
2 years ago
M
New Member
mbrown16037New Member
asked in Unity API Forum
ConnectWise Automate API Broken

I am no longer able to see new clients in my Automate plugin

1272
M
Fresh Face
2 years ago
S
Carbonite Employee
SimonXueCarbonite Employee
posted in Carbonite Endpoint API
Welcome to Carbonite Endpoint API forum

Hi, Carbonite Endpoint is pleased to open this API forum. We want to give our customers a place to discuss, ask questions and share ideas  on how they are using or plan to use the APIs. With Carbonite Endpoint, organizations can better protect valuable data on employee devices, mitigate data loss and data breach, and restore lost data quickly through best-in-class endpoint protection.The API documentations are here: Dashboard  service API:   https://support.carbonite.com/guides/Endpoint/API/EndpointDashboardServiceAPI.htmREST API:https://support.carbonite.com/guides/Endpoint/RestAPI/EndpointRestAPI.htmCarbonite  Endpoint is excited to have  you, and is looking forward to all the  discussions here.  Welcome!

1471
B
New Member
2 years ago
D
Carbonite Employee
dbeelzCarbonite Employee
posted in Carbonite Replication API
Welcome

 Thank you for checking out the Carbonite Replication API community. This space is designed to provide our customers with a place to ask questions about API usage, to share ideas or solutions for how they plan to implement the Replication APIs, and to get inspiration for their next project.Carbonite Replication – which includes Carbonite Migrate and Carbonite Availability – enables organizations to replicate Windows and Linux data, applications, and entire servers from any physical, virtual, or cloud-based environment to the same or different type of environment. This any-to-any data replication capability can be used to easily migrate or protect server workloads between on-premise data centers, from on-premise to cloud, from cloud to cloud, etc.You can find the Carbonite Replication API documentation here:PowerShell Guide:   https://download.doubletake.com/_download/Documentation/PowerShell/PowerShellScriptingGuide.htmREST API Guide:   https://download.doubletake.com/_download/Documen

760
D
Carbonite Employee
3 years ago
G
New Member
ggroupNew Member
asked in Unity API Forum
Any Testing API keys available?

Hi wondering if there are any testing API keys available, rather than using live site and live API secret keys etc

1001
ngoknel
Administrator
3 years ago
G
New Member
GoannaNew Member
asked in Unity API Forum
Webroot Universal Reports folder does not exist

I am trying to learn how WUR works,The report runs and returns a ‘Success’ status,If I click the ‘Open’ link, it opens this folderC:\Users\fname.lname\OneDrive - MyOrganization Name Services Ltd\Documents\Webroot Reporting\Runs\20210524T0324515876892Z\Outputwhere I can see a Result.json file.   But it seems that webroot is not creating the associated excel workbook. When I look at the WebrootReporting.Log it has the following entry.24/05/2021 12:45:35 PM ResultReadingService: LoadPreviousGeneratedResults failed. Reason: C:\Users\fname.lname\OneDrive - MyOrganization Name Services Ltd\Documents\Webroot Reporting\Runs folder does not exist! The path is exactly the same in both cases. Any idea what is going on here?

601
ngoknel
Administrator
3 years ago
J
New Voice
JohnDukeNew Voice
posted in Unity API Forum
Webroot API - Add LastSeen Date in Endpoint Status GSM query

HelloI want GET a liste of EndPoints not seen since x days in GsmQuery /service/api/status/gsm/{gsmKey}&returnedInfo=BasicInfo,OSAndVersions  for all EndPoints (1400 active and many inactive) always failed before the end.Query /service/api/console/gsm/{gsmKey}/sites/{siteId}/endpoints$sSiteID for each site (280 actives) takes a very long time.Or is there a way to GET all EndPoints without error ?Thanks 

1593
ngoknel
Administrator
3 years ago

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