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Jared.henryFresh Face

asked in Unity API Forum

Unity API: SkyStatus request failed (No parameterless constructor defined for type of 'System.String'.)

Starting on October 12th we noticed a rise in API call failures specific to the https://unityapi.webrootcloudav.com/service/api/status/site/{GSMKey} endpoint. The receive the following response: "statusCode: 500,""requestId: '',"error: null,""error_description: ""SkyStatus request failed (No parameterless constructor defined for type of 'System.String'.)","AdditionalInformation: {}

8 months ago

Matthew_LangFresh Face

asked in Unity API Forum

SkyStatus request failed (No parameterless constructor defined for type of 'System.String'.)

We have been using the API https://unityapi.webrootcloudav.com/service/api/status/site/{GSMKey} for many months now and it has been working fine until this morning.I have started receiving the following response and was wondering why this woudl suddenly be the case. I am getting the same result from other API calls for the endpoint status. { "statusCode": 500, "requestId": ", "error": null, "error_description": "SkyStatus request failed (No parameterless constructor defined for type of 'System.String'.)", "AdditionalInformation": {}}

8 months ago

ArjanNew Voice

posted in Unity API Forum

David-MeeWebroot Employee

posted in Carbonite Replication API

Processing deeper logic in Carbonite replication PowerShell scripts: Mirror Start Options

When creating a Carbonite replication job, you have to make some decisions on the Job Options. Some of these options straight forward decisions, do you want encryption, True or False, others may have to build more logic in the decision. The next set of examples include how to address some of these in-depth decisions.Mirror Start OptionsThe Mirror Start Options has several different choices when viewed in the console.Mirror Start OptionsHowever, when processing the PowerShell (or REST API) you will need to calculate results based on the enumerated values found in the PowerShell Scripting Guide. Here is a link to the specific information in case you are interested:https://download.doubletake.com/_download/8.5/8.5.1.0/Docs/PowerShell/PowerShellScriptingGuide.htm#Enumerations/MirrorOperationOptions.htm?Highlight='mirror'%20AND%20'option'in the simple example below, I show the “Import-Csv” PowerShell Cmdlet to read a multi-line .CSV file into a PowerShell object variable ($jobstream). T

1 year ago

jseumo2Fresh Face

asked in Unity API Forum

Adding a scope to an access token

Hi, I need to be able to use the notifications endpoints for the Unity API, but I am not sure where to go to add the correct scope for my testing access token. Can anyone direct me? The token already has access to the following scopes: scope": "[\"SkyStatus.Site\",\"SkyStatus.GSM\",\"SkyStatus.Usage\",\"SkyStatus.Reporting\",\"Console.GSM\"]"Thanks

1 year ago

David-MeeWebroot Employee

posted in Carbonite Replication API

Create secured XML for Credentials in PowerShell

If you write PowerShell scripts for testing and want to provide them to clients, but any credentials need to be scrubbed prior to sending them, you can try using an XML Secured Object instead. The basic concept is to create a script that receives the username and password through the secured prompt in PowerShell and outputs an XML file with the information encrypted.To note this is not a highly secured option and should not be used in any production environment. This is an example of hiding your password while testing and demoing.Use the Read-Host -AsSecuredString to keep the password hiddencreate a new object using the System.Management.Automation.PSCredential class then use Export-clixml to output it into a Secured XML. The xml output results in an xml file with a password value of about 460 characters….This XML is only valid on the system it was created ON so, if you copy that secured XML to another system and try to use it, it will not work. To ‘import’ this secured XML into any

1 year ago

dengWebroot Employee

posted in Unity API Forum

Unity API event notification service adoption

Tell us how you are using the new Unity API event notification service. And what are some of the new events that you like us to publish through this API endpoint?

1 year ago

dengWebroot Employee

posted in Unity API Forum

what are some improvement that you want to see in Unity API

please share your thoughts

1 year ago

Matthew_LangFresh Face

asked in Unity API Forum

Error(BLOCKEDPROGRAMS0021)

I have been using ADF to query the endpoint threat history API.https://unityapi.webrootcloudav.com//service/api/console/gsm/xxxxxx/sites/xxxxxxx/threathistoryThis has been working successfully for many weeks. we have been nearing the end of our subscription period and have been granted an extension of 30 days for our license, but now when I query this API I get the following error.Error(BLOCKEDPROGRAMS0021): Users endpoint protection access has expired"I can still get results back from other API’s I call using the same credentials so it seems isolated to the endpoint threat protection historyIs this something to do with this being a temporary license?How can I go about resolving? Many thanks Matt Lang

1 year ago

Matthew_LangFresh Face

asked in Unity API Forum

Endpoint Status GSM Modified since parameter and return result

I am calling the Endpoint Status GSM API using postman and providing a date and time for the modifiedSince parameter. REST API Call belowGET /service/api/status/gsm/{keyCode}?batchSize=1000 &modifiedSince={modifiedSince}I would expect to see the count of records being returned to steadily increment each time I execute this request, since new records or updated records get returned, but what I am seeing is confusing and I was hoping someone could help clarify.lets say on my first call I want to see all records that were modified since 11am today. I should see (let’s say in this use case) 100 records returned with no continuation token or URI since my batch size is set to max (1000).If I run the exact same query again a few seconds later I should see the same data or maybew 1 or 2 extra records depending on how busy my system is.What I am seeing instead is less records being returned, often along with a continuation token.I never seem to get a consistent result back, at times I see

1 year ago

Steven RFresh Face

asked in Unity API Forum

API not decoding password properly

Hi,We are trying to generate an access token for one of our clients using their username and password through the https://unityapi.webrootcloudav.com/auth/token endpoint. However, if the password contains an & symbol, we always receive the error message "Username or password is invalid”.When testing with other accounts and passwords (not containing an & character), things work fine. We double checked and we are sending the password field (as any other field) properly URL encoded. My only guess is that the receiving API server is not decoding these values correctly.Would you be able to confirm this a problem on your end or is there something we need to check again?Thanks for any help.Best regards,Steven

1 year ago

CSQAFresh Face

asked in Unity API Forum

Adding/removing access for Site Admin via API

I have 2 GSM Console Admins (Super Admins), 1 Site-Admin, and 2 Sites. The 1 Site admin has administrator access to both sites. I want to use the API to update their access to either No Access or View Only. When I use the endpoint “/service/api/console/gsm/{gsmKey}/sites/{siteId}/admins” (with the relevant info filled in), it’ll return a 204 but nothing updates for the Site Admin, their access stays the same.If I attempt to provision either of the GSM Console Admins using the same endpoint and changing their access level to any of the 3 levels available, it’ll work. Judging by this in the API documentation “This API method allows adding existing GSM admins to the list of admins of a site, or modifying access permissions of already set up site admins. To get information about available admins, either query the list of admins on the GSM console (see here) or the list of admins on a site (see here),”, it seems that I should be able to change a site admins access permissions… unless I’m mi

2 years ago

lpopejoyFresh Face

posted in Unity API Forum

Webroot dashboard

There was an impressive dashboard in the webinar showing what someone had created with the API.    Just curious if there is any chance that the person who created that is interested in licensing the code - or open sourcing it?  It would save me a week a work.  :) [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/27861i9CD2F409C942D4A1.png[/img]

2 years ago

ctaylorFresh Face

asked in Unity API Forum

Unity API Scope

I am trying to suspend/deactivate sites and keep getting a scope error.I have tried scopes like:Console.GSMConsole.**But I continue to get scope errors for these endpoints. What must I do to acquire the correct scope?https://unityapi.webrootcloudav.com/service/api/console/gsm/{gsmKey}/sites/{siteId}/deactivate{ "statusCode":403, "requestId":"3c329835-981d-495e-875f-50201c49752", "error":"insufficient_scope", "error_description":"Access was denied due to insufficient token scope.", "AdditionalInformation":{}} I can change things in the site without issue but cant suspend/deactivate the site.

2 years ago

nitsrini698New Member

asked in Unity API Forum

Webroot threat intelligence rest api

Hi, I know Webroot threat intelligence support Rest API for getting threat sources information .But does Webroot threat intelligence support rest API for reporting IP and URL?

2 years ago

PushkarNew Member

posted in Unity API Forum

Users endpoint protection access has expired

'{"statusCode":403,"requestId":"66597b2c-ba7e-4295-83dd-5db4fd0386c8","error":null,"error_description":"Error(LISTDEVICES0008): Users endpoint protection access has expired","AdditionalInformation":{"transname":"LISTDEVICES","languagecode":"EN"}}'II assume that this issue might have caused If the submitted access token does not contain the required scope (see Service Extensions and Scopes) for the requested API call, the server responds with an HTTP 403 (Forbidden) status code and the message "error": "insufficient_scope". But the error here is null and the scope I passed was ‘*’.It only takes a few seconds to make that request. Span of 300sec is huge for that request, so access token expiration is unlikely to happen. I am not able to understand what `Users endpoint protection access has expired` mean.

2 years ago

mbrown16037New Member

asked in Unity API Forum

ConnectWise Automate API Broken

I am no longer able to see new clients in my Automate plugin

2 years ago

SimonXueCarbonite Employee

posted in Carbonite Endpoint API

Welcome to Carbonite Endpoint API forum

Hi, Carbonite Endpoint is pleased to open this API forum. We want to give our customers a place to discuss, ask questions and share ideas on how they are using or plan to use the APIs. With Carbonite Endpoint, organizations can better protect valuable data on employee devices, mitigate data loss and data breach, and restore lost data quickly through best-in-class endpoint protection.The API documentations are here: Dashboard service API: https://support.carbonite.com/guides/Endpoint/API/EndpointDashboardServiceAPI.htmREST API:https://support.carbonite.com/guides/Endpoint/RestAPI/EndpointRestAPI.htmCarbonite Endpoint is excited to have you, and is looking forward to all the discussions here. Welcome!

2 years ago

dbeelzCarbonite Employee

posted in Carbonite Replication API

Welcome

Thank you for checking out the Carbonite Replication API community. This space is designed to provide our customers with a place to ask questions about API usage, to share ideas or solutions for how they plan to implement the Replication APIs, and to get inspiration for their next project.Carbonite Replication – which includes Carbonite Migrate and Carbonite Availability – enables organizations to replicate Windows and Linux data, applications, and entire servers from any physical, virtual, or cloud-based environment to the same or different type of environment. This any-to-any data replication capability can be used to easily migrate or protect server workloads between on-premise data centers, from on-premise to cloud, from cloud to cloud, etc.You can find the Carbonite Replication API documentation here:PowerShell Guide: https://download.doubletake.com/_download/Documentation/PowerShell/PowerShellScriptingGuide.htmREST API Guide: https://download.doubletake.com/_download/Documen

2 years ago

ggroupNew Member

asked in Unity API Forum

Any Testing API keys available?

Hi wondering if there are any testing API keys available, rather than using live site and live API secret keys etc

2 years ago

GoannaNew Member

asked in Unity API Forum

Webroot Universal Reports folder does not exist

I am trying to learn how WUR works,The report runs and returns a ‘Success’ status,If I click the ‘Open’ link, it opens this folderC:\Users\fname.lname\OneDrive - MyOrganization Name Services Ltd\Documents\Webroot Reporting\Runs\20210524T0324515876892Z\Outputwhere I can see a Result.json file. But it seems that webroot is not creating the associated excel workbook. When I look at the WebrootReporting.Log it has the following entry.24/05/2021 12:45:35 PM ResultReadingService: LoadPreviousGeneratedResults failed. Reason: C:\Users\fname.lname\OneDrive - MyOrganization Name Services Ltd\Documents\Webroot Reporting\Runs folder does not exist! The path is exactly the same in both cases. Any idea what is going on here?

3 years ago

JohnDukeNew Voice

posted in Unity API Forum

Webroot API - Add LastSeen Date in Endpoint Status GSM query

HelloI want GET a liste of EndPoints not seen since x days in GsmQuery /service/api/status/gsm/{gsmKey}&returnedInfo=BasicInfo,OSAndVersions for all EndPoints (1400 active and many inactive) always failed before the end.Query /service/api/console/gsm/{gsmKey}/sites/{siteId}/endpoints$sSiteID for each site (280 actives) takes a very long time.Or is there a way to GET all EndPoints without error ?Thanks

3 years ago

cbullasRetired Webrooter

posted in Unity API Forum

DOWNLOAD UNITY API SDK for Microsoft .NET framework - Beta release

Hi, for those of you interested in building applications and automation quickly I’m happy to say that we have released a concept version of our SDK for you to have play with. Easily unlock the power of Webroots Unity API! Download it, have a look, have a play and please let us know what you think. This is something we are evaluating and we really care about your feedback! Please note licensing and documentation is included.

3 years ago

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