Skip to main content
To Customer Support To Customer Support

ConnectWise Manage Integration

tbd

  • 1 Topic
  • 1 Reply
1 Topic
A
New Member
AmberJNew Member
asked in ConnectWise Manage Integration
Problem with Webroot generating tickets in Manage

Hello Everyone,        I work for an MSP that uses Connectwise for our RMM. We used to have tickets generated to Manage with HMN priority from Webroot whenever a threat was detected. Our last Webroot threat alert received in an automated fashion was the end of May. We had it setup with the Email connector so I’m guessing we had things set within Webroot to email our support@ email which then creates the ticket. Can any of you assist me in getting that working again? Is it part of the Plugin within Automate or within Webroot itself? Thank you for any assistance you can provide.

1291
ngoknel
Administrator
3 years ago

Badges

Show all badges

Join the Conversation

Terms & Conditions