What's New

OpenText Detection & Response portal for OpenText Core EDR/MDR 26.2.3 & EDR & MDR Agent for Windows and Linux.Release 1What is being released?The Detection & Response portal 26.2.2 for OpenText™ Core EDR/MDR.What’s NewAdded support for capturing and displaying partner phone numbers from GSM to improve SOC contact options. Added support for Amazon Linux in vulnerability reporting.ImprovementsImproved brute force detection to trigger alerts more consistently when repeated authentication failures occur within short time windows. Improved integration performance to reduce long loading times when opening and viewing integrations. Improved integration status visibility so configuration issues surface clearly instead of appearing active. Improved consistency of search behavior across regions, including alignment between UK and US environments.Release 2The Detection & Response portal 26.2.3 for OpenText™ Core EDR/MDR.What’s NewMDR and SOC operationsImproved SOC escalation f

OpenText Server Backup - Public Cloud (OpenText Hosted Cloud) in Secure CloudWe are excited to announce the release of OpenText Server Backup - Public Cloud (OpenText Hosted Cloud) in Secure Cloud.This release strengthens our cyber resilience strategy by delivering a true SaaS-based backup solution, eliminating the need for partners to manage or provision their own cloud storage.What is being released?Server Backup Public Cloud (OpenText Hosted Cloud) enables Secure Cloud partners to protect Windows servers using OpenText hosted storage, fully managed and integrated within the Secure Cloud platform.This offer provides a seamless, end to end experience where backup and security services are delivered from a single platform without requiring partners to bring their own cloud.Availability:Available to Secure Cloud customers only Accessible directly from the Secure Cloud catalog​Regions and Currencies:OpenText hosted cloud has buckets available in following regions: North America: US East,

OpenText Core EDR & MDR Agent 2.1.9 (macOS) What is being released?We are pleased to announce the general availability of OpenText Core EDR & MDR Agent 2.1.9 for macOS.UpdatesBrought the macOS agent to feature parity with the Windows 2.1.9 agent. Improved agent registration in the Global Site Manager (GSM) console by applying a virtual machine flag, when appropriate, to prevent duplicate device entries. Updated agent signing to ensure internal trust.FixesCorrected isolation status reporting to ensure devices properly update their status after being de‑isolated.  Webroot Mobile Security iOS App- V 8.3 What is being released?We are pleased to announce the release of the Webroot Mobile Security V 8.3 iOS App in the Appstore. The updated app is available in theAppstore: https://apps.apple.com/us/app/webroot-mobile-security/id460986853?platform=iphone. New Features:Integrated VPN: Users with VPN access (WTP/WTPF SKU) can now connect directly from the main menu within the Webroot Mob

OpenText Core Security Awareness TrainingSales Position & Related Features:Our first feature release of the year includes significant usability enhancements to the Campaign Summary Report experience and a major performance upgrade. Users can now easily manipulate campaign data and download filtered results directly from the SAT app. Check out the new elements:What is being released?New interactive Sankey diagram New event filters New filtered data set direct download Upgraded data table layout with integrated sorting Vue3 upgrade 14 priority bug fixesOur April content release is ready for our customers where the theme is “Peak Tax Season”Autopilot campaigns are also released with this release.Primary Learning Objectives: Verify tax‑related emails and websites before responding. Protect personal and company financial info from phishing. Recognize urgent tone and scare tactics in tax scams. Use secure channels for sending sensitive documents.Release details are available directly to

 Changes in this release:New Features and EnhancementsRule Muting From Alert View: Added the ability to mute a rule directly from a rule’s triggered alert page for faster alert management. Microsoft Integration License Warnings: The system now warns users when a customer's Microsoft license level is insufficient to support all alert types. Enhanced CVE Alerts: CVE alerts now include severity scoring with direct links to the vulnerabilities page for quicker investigation. Improved consistency and accuracy of threat intelligence reporting. General stability improvements and security hardening applied across the platform.Defect Fixes: Platform & Data CentersFixed automated provisioning issues. Resolved workflow execution failures. Corrected an issue causing URL index data to fail to display.Integrations CrowdStrike Integration Update: Updated to the new CrowdStrike Alerts API following deprecation of the previous API. SentinelOne: Fixed global malware escalation triggers not firing. I

OpenText Core Endpoint Backup v11.6What is being released?Stay informed, automate group management, and protect your newest devices with our latest updates, including client support for macOS Tahoe.New Features and Enhancements:Expanded Restore History: The Restore Details table now shows a full year of activity, matching the summary view.macOS Support Updates: Now supporting macOS Tahoe and ending support for macOS Monterey. Stay Informed: A new "What's new" button takes you directly to the latest release notes. Automate Group Management: Sync user groups directly from Azure AD and Okta to save time and enhance security. Visualize Your Fleet: See all your devices on a global map to quickly identify their locations. Get Timely Updates: Receive important alerts and information through new banners. Prioritize Backup Issues: A new "Issue duration" column shows how long a device has been unprotected, helping you address critical issues faster. Public APIs: Password-reset MFA, activation co

 OpenText EDR/MDR Aviator  Aviator Enablement - Enable the integrated Aviator AI assistant directly within the MDR interface through the Labs option of Profile section Alert Prioritization - Quickly identify prioritized items with preset action buttons that automatically display alerts based on severity and impact Alert Summarization - Generate concise summaries of specific alerts with the "Summarize this alert" feature, providing key insights at a glance Response & Remediation- Access AI-powered recommended response and remediation steps for alerts using "Show recommended response" functionality Smart Filtering - Query specific alert categories with natural language commands (e.g., "Show atypical travel related alerts") for targeted filtering Contextual Analysis - Navigate to any alert page and request contextual summarization directly within the alert interface Natural Language Queries - Interact with Aviator using free-form text to retrieve information (e.g., "Show me the list o

Carbonite Safe 2.10.0 (Mac OS)What is being released?After a long wait (yes, we know!), we’re excited to announce the release of Carbonite Safe Client for Mac OS – Version 2.10.0 starting October 28th, 2025. This update brings significant improvements for our existing & new Safe customers. What’s new?We have focused on making backup and restore better and more secure. This release addresses top customer pain points and adds features that make data protection easier than ever.New Features and Enhancements: Enhanced Encryption: Upgraded from 128-bit to 256-bit AES encryption, matching industry-leading standards and keeping us competitive.Extended External Hard Drive Retention: Now up to 180 days for better protection of your external drives. Point-in-Time Restore: For files and folders – recover exactly what you need with ease. Improved Performance with large file chunks: Better handling of large files during backup. Improved Restore Reliability OpenText Webroot <> ScreenConnec

WSA Mac Business and Consumer 9.7.4.8What is being released?We are pleased to announce the commencement of the rollout of WSA Mac Business and Consumer Agents Version 9.7.4.8 starting October. 2nd, 2025.New Features and EnhancementsWSA Mac Business Agents Version 9.7.4.8 includes :Uninstall Event to GSM ConsoleThe WSA Agent now sends a notification to the GSM console when it’s uninstalled from a Mac. All uninstall methods (command line, agent commands, and UI) are supported, except for drag-to-trash, which will be addressed later. WSA Mac Business and Consumer 9.7.3.41What is being released?We are pleased to announce the commencement of the rollout of WSA Mac Business and Consumer Agents Version 9.7.3.41 starting Sept. 3rd, 2025.New Features and EnhancementsWSA Mac Business Agents Version 9.7.3.41 includes the following updates:Synchronize Pillr installation and WSA UIAdded a spinner during Pillr installation to delay the FDA screen until required assets are available, ensuring smoothe

WSA Mac Business 9.7.2.182What is being released?We are pleased to announce the commencement of the rollout of WSA Mac Business and Consumer Agents Version 9.7.2.182 on Aug 14, 2025.New Features and EnhancementsWSA Mac Business Agents Version 9.7.2.182 includes the following updates:Improvement in installation experience for EDR/MDR Security and performance improvements  Opentext Cybersecurity Management Console CE 25.3What is being released?We are pleased to announce the release of the updated Dashboard and Reports experience for the Cybersecurity Management Console.This release delivers significant enhancements to visibility, reporting, and control across Endpoint, DNS Protection, and Security Awareness Training (SAT) products.This also lays the foundation for us to integrate Server Backup & EDR/MDR reporting directly into the Console.New Features and EnhancementsDashboard:New Dashboard Experience – Introduces performance tiles for Endpoint, DNS Protection, and Security Awareness

OpenText Core Endpoint Backup v11.5What is being released?   OpenText Core Endpoint Backup Vault and Client version 11.5.0   New Features/Enhancements:   Client Upgrade Recommended Indicator Public REST APIs continued Reporting Enhancements  Customer use cases:   In Release v11.5, a new icon now appears next to the Backup Health status for devices whose client software version falls below the minimum standard required for optimal performance and security. This proactively alerts administrators when specific device clients require updates, enabling timely action to maintain optimal backup health, security, and compatibility in accordance with established standards. Additionally, we have expanded our existing public REST APIs to provide more programmatic control over everyday administrative tasks, such as device reset and user management. Lastly, the downloadable device report has been modified for clarity and focus, making it easier for administrators to identify and report on devices r

What is being released?We are pleased to announce the release of the Webroot Mobile Security V 8.1 Android and iOS App in the Play Store and the App Store. Playstore: https://play.google.com/store/apps/details?id=com.webroot.wmsAppstore: https://apps.apple.com/us/app/webroot-mobile-security/id460986853?platform=iphoneNew FeaturesWhat’s new – Support My Account users to login along with the existing users. We’ve introduced a new login method for mobile users that allows access using existing My Account portal credentials. This enhancement simplifies the login experience for users who purchased Webroot through our marketing site, eliminating the need to create a separate mobile account. Users can now choose to log in using either: My Account credentials (newly supported), or Existing login (still supported) Stability and bug fixes for multiple customer and security issues.Sales Position & Related Features:Our content update theme is Strong Passwords and MFA. And our goal is: Empowe

We are excited to announce the General Availability release of our Kaseya VSA X — OpenText Webroot Integration — seamlessly enabled through iHub (Integration Hub), OpenText’s centralised Integration Hub API Layer!What is being released?We are officially launching Webroot Endpoint Protection integration with Kaseya VSA X via iHub. This release empowers Managed Service Providers (MSPs) to deploy, manage, and monitor OpenText’s Webroot cybersecurity solutions directly from the Kaseya VSA X platform, eliminating silos and manual workflows.What is iHub?iHub (Integration Hub) is OpenText’s centralized API layer designed to simplify and standardize the way our cybersecurity products integrate with third-party platforms like RMMs, PSAs, and marketplaces.It reduces development effort, ensures scalability, and accelerates future integrations across partners.Main Features:Webroot Deployment via GSM Key CodeEasily deploy Webroot agents through Kaseya policies, linked with GSM licensing for automat

 Setting the stage for Tax Filing Security theme, This month focuses on content regarding Data Privacy and Protection. New learning modules, email templates, web assets and complete campaigns will empower SMB employees across all industries in supported regions to stay vigilant and reduce risk with the latest threat intelligence-driven content from Webroot Security Awareness Training.Release details are available directly to customers in the app.What is being released?Autopilot training and phishing campaigns for the baseline track 15 new thematic content templates in multiple languages for use in learning campaigns and phishing simulations New monthly learning module from NINJIO  Grüezi! Announcing Our New Swiss Data CenterWe're excited to announce the addition of the Amazon AWS Data Center in Zurich, Switzerland, to our global network of cloud backup data centers.This expansion empowers our customers with greater flexibility in meeting local data sovereignty regulations, ensuring com

 In support of the Safer Internet Day initiative, our content theme is Protecting Families. New learning modules, email templates, web assets and complete campaigns will empower SMB employees across all industries in supported regions to stay vigilant and reduce risk with the latest threat intelligence-driven content from Webroot Security Awareness Training. Release details are also available directly to customers in the app.What is being released?* Autopilot training and phishing campaigns for the baseline track* 15 new thematic content templates in multiple languages for use in learning campaigns and phishing simulations* New monthly learning module from NINJIO Available in Total Protection (5 device, 1 identity) or Total Protection Family (10 device, 10 identities) options Includes new endpoint product on Windows and macOS operating systems with updated user experience for Webroot Total Protection customers Endpoint integrates with new SkySubscription and SkyActivation services to s

 Enable WSAT GSM console for more users – unlocks GSM features for more users. Customers will enjoy permission-based access to key features including Training Remediation Campaigns, Autopilot and multi-language support, all delivered in a modern UX. Our next release completes scope with support for Site Only Admin. Refactored user role system – Previously unhandled multi-site permissions edge cases now handled with modern UX. A key step toward Legacy Console EOL. New feature: Training Remediation Campaign (MVP) - automatic training campaign enrollment through phishing simulation is now possible. Available to Limited and Super Admin, but feature management is restricted to Super Admin in this MVP release. Important fixes and upgrades in key areas: Resolved multiple long standing user permission edge cases Improved campaign performance Fixed enrollment collision issues Improved reminder delivery   New Features/Enhancements:   Public REST APIs   Schedule User List and Device List Repor

Expanded Ecosystem: Power Up with Seamless Integrations Our new release supercharges your integration capabilities, connecting Cloud-to-Cloud backup with the tools that drive your operations and security. Welcome to an Expanded Ecosystem where managing backups, security, and system health across platforms is more streamlined than ever.  1. Integrate Effortlessly with our Unified Integrations HubOur new Unified Integrations Hub is your one-stop page for quick, intuitive access to all of Cloud-to-Cloud backup’s available integrations with external systems.With options for self-service setup or guided support, you can easily connect to Splunk, Autotask, and Backup Radar—all with a few clicks.And with more integrations on the way, this page is your go-to spot to stay connected as our ecosystem expands.2. Enhance Security with the Splunk SIEM IntegrationBoost your threat response and security efficiency by integrating directly with Splunk. This integration enables unified logging of critica

Secure CloudWe are VERY pleased to announce the long-awaited release of the OpenText Secure Cloud!This Secure Cloud release is a cornerstone in our integrated cyber-resiliency eco-system strategy delivering cyber-security and data protection solutionsfor SMB partners and customers.A superior “Customer Experience” Layer with natively integrated products and lowest Total Cost of Ownership​ Centralized management, automation and orchestration to enhance an organizations overall resilience to cyber threats​ APIs for external and internal consumption​  We're pleased to announce an update to the look and feel of GSM to compliment the Secure Cloud release that went out in October.Primary Features/UpdatesRestyled modern user interface for all users New navigation, fonts, colors, OpenText branding, & modern styling New partner dashboard with tasks and alerts and product cards Includes product and platform KPI’s Improved workflows throughout In-app analytics added throughout New API suppor

 What is being released?  Carbonite Endpoint Vault and Client version 11.2   New Features: Enhancing Efficiency and InsightClient Auto Upgrade Streamlined Device Refresh with User Profile Backup OneDrive & File Usage Reporting (Early Access) 1. Client Auto UpgradeAllows administrators to automatically upgrade device clients to the latest version with minimal intervention "Set it and forget it" auto-upgrade functionality Default setting: New companies: Turned ON for system-scheduled upgrades Existing companies: Turned OFF 2. Streamlined Device Refresh with User Profile BackupLeverages Carbonite Endpoint Backup for smoother device transitions Benefits:    One-click enable in policy to run USMT on Windows devices with default configuration Automatically captures user profiles and critical settings Preserves OS and application settings during OS migration Reduces manual setup and preserves settings during transitions Minimizes disruptions and enhances user productivity Customizab

 We're pleased to announce the latest monthly content update for our Webroot Security Awareness Training platform. This month's theme tackles the critical issue of social engineering, which remains the primary tactic exploiting human factors - the leading cause of data breaches for SMB. Our updates include learning modules, email templates web assets and complete campaigns to arm SMB cybersecurity defenders with the knowledge and tools to identify, mitigate, and defend against sophisticated social engineering attacks. Stay vigilant and secure with the latest threat intelligence-driven content from Webroot Security Awareness Training.  What is being released?* Autopilot training and phishing campaigns for the baseline track* 45 new thematic content templates in multiple languages for use in learning campaigns and phishing simulations* New Compliance courses from Skillsoft in multiple languages    We're pleased to announce the introduction of several new features, including Device Isolat

 As summer kicks off in the US, we help our customers strengthen their human firewall with our new content organized around Social Media Best Practices. Along with a new batch of microlearning courses to keep best practices top of mind and new email and web assets to put knowledge into practice in phishing simulations, new Autopilot campaigns bring it all together with minimal administrative overhead. This update features 29 total updates to the content library. What is being released?* Autopilot training and phishing campaigns for the baseline track* New thematic content templates in multiple languages for use in phishing simulations* New Security courses from NINJIO in English and Spanish* New Compliance courses from Skillsoft in English The release contains 2 significant components. Several updates for customers who are currently previewing our process tree and device isolation functionality. Blackduck & Fortify Remediation – This release continues us on the path to PSAP complia

This version provides:Support for the future EDR MVP process tree uploads feature Fix for an incorrect warning message in the agent that was generating a high volume of service calls Security hardening Agent side fix for bug in the restore from quarantine console action for mac  Here are some of the key changes in this release: New Dark mode on all pages of the plugin, consistent with Automate server user preferences All plugin encryption classes updated to use advanced security for FIPS compatibility Enhanced DNS Protection Chart and Threat history Chart on the Overview page Bug fixes around column filters on the Computers page With the release of Version 1.0.24115.1, we are bringing the following new features and enhancements:  ·         New DNSP reports – Allow querying for traffic summaries grouped by categories/users.·         Consumer Purchase Journey – Extended relevant ECom.Shop APIs to address special cases for individual e-commerce partners.·         Maintenance – Service Imp

 What is being released?  Activate All your Microsoft 365 Backups with One Click! (For Partners and their Customers Only) Maximize Your Productivity. Use our new One-Click Activation feature to set up your customers’ Microsoft backup tasks with one click.  Instead of activating Microsoft 365 backups for Exchange, OneDrive, SharePoint and Teams & Groups one at a time, the One-Click Activation feature enables you to activate all of your Microsoft 365 backups at once South Africa Data CenterHowzit, South Africa, we've added a new data center here!Easily comply with local data sovereignty and regulatory laws with nine data centers worldwide - in Africa (South Africa), Asia-Pacific (Australia and Tokyo), Europe (Dublin, Frankfurt, Paris), North America (Canada, US), and the UK. The new region is called "Africa (Cape Town)”Bulk Activate your Google Workspace Backups by Organizational Unit Save your Admin’s time and effort with bulk activation that automatically backs up data that belongs

 This release includes bug fixes and security hardening along with a much-requested feature from our customers:Add ability to restore from quarantine via console command   Cloud Security is the theme for our March WSAT Content Release. The release consists of 36 total updates across our entire content library to help our customers drive ongoing engagement with their Phishing simulations and Training campaigns. Regular monthly updates to courses are included as well. See below for details. What is being released?* New courses from NINJIO and Skillsoft in English and French* New email and page templates to simulate expected seasonal phishing attacks* Autopilot training and phishing campaigns in the baseline track    Email Threat Protection now includes optional DomainKeys Identified Mail (DKIM) Signing.  DKIM is an email security standard to ensure messages weren’t altered in transit between sending and recipient servers.  Previously exclusive to Encryption customers, this capability is

Our Security Awareness Training Content Release features 38 total updates focused on Data Privacy, in support of Data Privacy Week from National Cybersecurity Alliance. Learn more about Data Privacy Week here. Regular monthly updates to courses are included as well. See below for details. What is being released?Automate delivery of the Campaign Summary Report for multi-site campaigns globally and individually. The consolidated file can be sent to a single email address and the email will contain a link to a single zip file containing individual reports for each site included in the campaign. Additionally, the single site report option will send an email to the specified recipients with the report as an attached PDF file. Bug fix highlights: SCORM course logging Active Directory toggle stickiness Template editor modal workflow Improved ingestion of email value formats New courses from NINJIO in English and Italian                             15 new French language courses in Securit