News & Announcements

🏆 Webroot Recognized in SE Labs Home Protection Test (2026 Q1) We’re excited to share that Webroot Antivirus was included in the latest SE Labs Home Anti‑Malware Protection Test (Q1 2026)—one of the industry’s most rigorous, real‑world cybersecurity evaluations.🔍 What makes this important?SE Labs doesn’t just test against static threats—they simulate realistic cyberattacks across the full attack chain, including:Initial compromise Evasion techniques Persistence attempts Ransomware and data exfiltration scenariosEvery product is tested under identical real-world conditions, giving an accurate picture of how protection performs when it truly matters.💡 Why it matters for Webroot usersParticipation in this independent test highlights Webroot’s commitment to:Real-time threat protection, not just signature-based detection Adaptive defenses that respond to evolving attack methods Continuous improvement based on transparent, third-party validation🔐 Built for the real worldAs SE Labs emphas

Webroot Essentials has successfully achieved VB100 certification from Virus Bulletin, based on independent testing conducted in April 2026.The evaluation was performed using VB100 methodology version 1.7 on a Windows 11 Pro (64-bit) environment, assessing both malware detection and false positive performance under controlled conditions.  How VB100 Testing WorksThe VB100 certification is based on two primary test sets:1. Certification (Malware) SetIncludes recent, real-world Windows malware samples Requirement: Detect at least 75% of samples Webroot Essentials detected 1,951 out of 1,975 samples (98.78%)2. Clean (False Positive) SetIncludes 100,000 legitimate files across widely used applications and less common software Requirement: No more than 0.05% false positives Webroot Essentials generated 9 false positives (0.009%)These results reflect performance across both detection accuracy and operational reliability, which are evaluated together as part of the certification criteria. Testi

We’re proud to share that Webroot has been recognized as a Gold Award winner in the Anti-Virus category at the 2026 Cybersecurity Excellence Awards.This recognition is judged by an independent panel of cybersecurity practitioners, analysts, and CISOs. In other words, the people dealing with real-world threats every day.It highlights the continued importance of: Lightweight, cloud-first protection Real-time threat intelligence Proven effectiveness against modern malware and ransomware For those of you using Webroot today, this is a reflection of the protection you rely on every day.For those evaluating solutions, it’s another data point that reinforces Webroot’s role in today’s evolving threat landscape.You can view the official award listing here:https://cybersecurity-excellence-awards.com/candidates/webroot-2026/ 

🏆 Webroot Total Protection earns top spot (again!) in PassMark testWe’re proud to announce that Webroot Total Protection has ranked #1 overall in its first comparative test by PassMark Software. This benchmark evaluated the performance impact of top all-in-one digital life protection products on Windows 11 PCs — and Webroot came out ahead of six major competitors, including Norton, and McAfee.Despite being a newcomer to PassMark’s AV testing, Webroot Total Protection finished first across five individual benchmarks and took the highest overall score in the October 2025 edition of the report. 🚀 Fast. Light. Unstoppable.This latest PassMark report focused on the core performance of antivirus and internet security features, excluding backup and VPN functionality, which are often influenced by ISP speeds and not widely available across competing products.Here’s how Webroot stood out: ⚡ 7x faster scheduled scan time 💾 3x less disk space used than competitors 🧠 2x less RAM usage whil

The latest Partner Ecosystem Multiplier (PEM) study conducted by Canalys highlights something many of us in cybersecurity already know: the real value of security solutions is unlocked after the initial deployment. For partners leveraging OpenText Cybersecurity SMB solutions and the Secure Cloud platform, the study found that every $1 invested in OpenText can generate up to $6.73 in additional revenue opportunities.That is not just ROI. It is a revenue engine. Check out the report HERE Why This Matters for SMB PartnersSmall and mid-sized businesses (SMBs) have long been considered a challenging market for cybersecurity providers. Budgets are tight, technology stacks are diverse, and hands-on support is often required. The study shows that the OpenText ecosystem flips this script, giving partners the tools and backing to not only compete but thrive in enterprise-level engagements.Here are the highlights: 76.8% of the value comes after the initial sale. Managed services, integrations, an

We’re proud to announce that Webroot Essentials has once again ranked #1 in overall performance among nine consumer antivirus products in the latest PassMark Software Performance Benchmarks (June 2025 Edition). Independent benchmarking by PassMark Software® evaluated antivirus solutions across 15 real-world performance metrics, including scan speed, boot time, memory usage, installation size, and more. Webroot Essentials emerged as the top-performing product overall, beating out top brands like McAfee, Microsoft Defender, Norton, Bitdefender, and Trend Micro.  🔍 Webroot ranked #1 in all of these performance benchmarks: Installation Size — just 33.85 MBThis benchmark measures the total disk space consumed by the antivirus product after installation. It accounts for all new and modified files added during the process, providing a clear picture of the product’s overall storage footprint  Installation Time — just 7.86 secondsThis metric measures the time required for the antivirus product

To our Valuable Customers, On the afternoon of February 24, Webroot users reported login issues and slow device performance. Our investigation revealed a surge in traffic to one of our cloud-based hash lookup services. To address this, we quickly scaled up backend capacity, restoring service within two hours.Similar to an incident in December, a failure in agent logic led to excessive API calls, straining the cloud’s responsiveness and delaying certain processes.  To prevent future occurrences, we are implementing improvements, including:Enhancing agent logic to reduce backend load during call failures. Regularly reviewing and adjusting cloud capacity limits. Re-architecting the agent’s cloud application for better scalability. Optimizing AWS policies to strengthen platform performance. Enhancing service monitoring for faster issue resolution. Decoupling service dependencies to improve reliability. We appreciate your patience and remain committed to delivering reliable endpoint protect

We’re proud to announce that Webroot by OpenText has been awarded both Product of the Year 2025 and Top Remediation Time 2025 as part of the 2024 Advanced In-The-Wild Malware Test Summary conducted by AVLab.  Performance Highlights:Total Threats Blocked: Webroot blocked 3,103 threats across all tests in 2024, achieving an impressive 100% combined protection rate for in-the-wild malware samples. Pre-Launch Protection: Over 43% of threats were blocked before execution or directly in the browser. Post-Launch Protection: Nearly 57% of threats were neutralized shortly after execution, maintaining robust defense. Remediation Speed: Webroot delivered an average remediation time of just 73 seconds to automatically detect and mitigate threats.Test Environment:Conducted on Windows 11 Pro, the test evaluated real-world malware samples across six independent test periods in 2024.Month-by-Month Protection Analysis:Consistent 100% combined protection in all tests from January to November. Fastest re

Hey everyone, As the holiday lights twinkle and we reach the end of another year, I just wanted to drop in and wish you all a Merry Christmas and Happy Holidays!  A traditional yearend highlight is the OpenText Food Bank Campaign. This year, our donations and volunteering efforts across the company helped raise over $465,000 USD, which will provide 2.6 million meals to those in need around the world. A huge THANK YOU to everyone in our team who joined in and helped make a difference!  So here’s to a much-deserved break: kick back, enjoy some eggnog, and try not to have any emergency 3am calls of “Why is this alert showing up?!” Cheers to a joyful holiday season, and may 2024 bring zero vulnerabilities under the tree! Merry Christmas 🎄 and Happy Holidays 🎁!

We’re proud to announce that Webroot by OpenText has been awarded “Product of the Year 2024” in the Advanced In-The-Wild Malware Test by the AVLab Cybersecurity Foundation! Not only did we excel in detection and prevention, but we also secured the top spot in average remediation time, showcasing our speed and efficiency when it comes to neutralizing threats. Full Lineup of Awards Key Highlights from the Report:Near-Perfect Threat Neutralization: Out of 1,472 malware samples, Webroot successfully blocked 1,471—achieving an outstanding rate of nearly 100%. Proactive Blocking: Over 48% of threats were stopped before they could ever run, and 52% were neutralized immediately post-launch. This proactive defense ensures that both known and unknown threats fail to gain a foothold. #1 in Average Remediation Time: Among all solutions tested, Webroot needed an average of just 36 seconds (based on the top three test results) to automatically restore system integrity after a security incident. This

Starting at approximately 14:00 UTC on December 2, 2024, our team began receiving reports of severe performance degradation on customer devices. Upon investigation, we identified that the root cause stemmed from an inability for the Webroot agent to communicate with an essential backend service. This disconnect led to a substantial increase in traffic volume as agents repeatedly attempted to reach our cloud backend.To mitigate the situation, we rapidly scaled our backend server capacity, which restored timely feedback loops between the agent and our systems. By doing so, we stabilized overall performance and brought the service back to normal operations.In our post-incident analysis, we discovered that the excessive load correlated with the days immediately following holiday weekends. While minor spikes are not uncommon, the extended post-Thanksgiving weekend created a particularly large surge that exacerbated the performance degradation this time around.Moving forward, our agent and c

We are thrilled to announce the launch of Secure Cloud, a game-changing platform designed to simplify cybersecurity for small and medium-sized businesses. Imagine having every essential cybersecurity tool at your fingertips all within one powerful, easy-to-use, single pane of glass platform.Built to empower SMBs, Secure Cloud transforms the way you manage your cybersecurity, making it easier, faster, and more efficient than ever before. Whether you're looking to protect sensitive data, prevent phishing attacks, or ensure business continuity, Secure Cloud is your all-in-one solution. Say goodbye to juggling multiple security vendors and tools—everything you need is now in one place, and it's as simple as a single click.This isn’t just a product launch, it’s the beginning of a new era in how SMBs can achieve cyber resilience with confidence and ease. Explore a smarter, streamlined approach to security, with cutting-edge automation and an interface designed to help you focus on growth, no

We are excited to share that OpenText Cybersecurity has been nominated for this year’s SDC Awards in the category of Channel Security Company of the Year! 🎉These awards are peer-voted, so we need your support to help us win. Here’s how you can help:🗳️ Vote for OpenText Cybersecurity: Vote here 💡 Please share this with your networks to get as many votes as possible. Every vote counts! Just a few key points:Voting closes on 1st November You must use a valid business email to cast your vote We are relying on partners and customers, as companies cannot vote for themselves📅 The awards ceremony will take place on 28th November in Central London, and we expect a fantastic turnout with around 15k unique voters from corporate end users and channel professionals across the EMEA region. Together, let’s make this happen! 💪Spread the word and show your support for OpenText Cybersecurity! 👏

We are thrilled to announce that OpenText has acquired the Pillr Managed Detection and Response (MDR) platform from Novacoast, Inc. This strategic acquisition marks a significant enhancement to our cybersecurity portfolio, specifically designed to address the needs of SMBs (Small and Medium-sized Businesses) and MSPs (Managed Service Providers).Pillr is a comprehensive cybersecurity operations platform that offers automated monitoring, alerting capabilities, and 24x7x365 advisory and remediation guidance from a team of expert analysts and threat hunters. Its alignment with industry best practices and frameworks, including NIST (National Institute of Standards and Technology), NY-DFS (New York Department of Financial Services), PCI (Payment Card Industry), and SOC 2 (System and Organization Controls), ensures a robust and compliant security solution.This acquisition underscores OpenText’s commitment to strengthening our SMB cybersecurity offerings and providing our partners with the too

OpenText Named Winner in the 20th Annual Globee® Awards for Cybersecurity  OpenText is thrilled to announce its win at the 20th Annual 2024 Globee Cybersecurity Awards. The Globee® Awards, a leading authority in recognizing business excellence globally, has honored OpenText for outstanding innovation and effectiveness in cybersecurity.OpenText Cybersecurity has been awarded the Gold award for Cybersecurity Industry Solution - Enterprise.  OpenText Cybersecurity has been awarded the Silver award for Application Security, DevOps, and Testing.   OpenText Cybersecurity has been awarded the Silver award for Threat Hunting, Detection, and Response.  OpenText Cybersecurity has been awarded the Bronze award for Identity and Access Management.  OpenText Cybersecurity has been awarded the Bronze award for Email Security and Management.  OpenText Cybersecurity has been awarded the Bronze award for Data Cloud Security.  You can find the full list of this year’s winners at: https://globeeawards.com

Update 2/29/24: Here is a high-level summary of what happened.   Our shared authentication service experienced severe performance degradation. This service is essential for authenticating interactions between many of our APIs as well as being used by the Management Console and Endpoint Protection agent. The issue originated internally, not from any external malicious activity like a denial-of-service (DoS) attack. While the exact cause is still under investigation, initial findings suggest a potential bug in one of our applications. This bug led to a surge in traffic, resembling a DoS-like impact on our authentication service. Our operations & development teams are actively working to address the root cause to prevent future disruptions.  Monday Morning 2/26/24 we received reports from our users regarding challenges encountered while using Webroot. We understand the inconvenience and disruption caused and appreciate your patience. Below, you'll find a comprehensive FAQ to

OpenText, under the leadership of Vice Chairman, CEO, and CTO Mark Barrenechea, has been honored in the prestigious list of "The 20 Coolest Security Operations, Risk And Threat Intelligence Of 2023: The Security 100" This comprehensive review of key companies making significant strides in the fields of security operations, risk, and threat intelligence, underscores the innovative approach and dedication OpenText has shown in navigating the complex cybersecurity landscape.OpenText's recent initiative to make domain name system (DNS) protection available independently from its Webroot endpoint security platform has been a game-changer. This strategic move enables customers to harness robust DNS protection without the need to install multiple antivirus products, streamlining cybersecurity measures and bolstering defense mechanisms across digital infrastructures.In an era where generative AI is revolutionizing the security operations market, many vendors are integrating GenAI-powered tools

 OpenText Cybersecurity is pleased to announce that Webroot was once again recognized for efficacy in small business endpoint protection by the software testing firm SE Labs for the January - March 2023 time period. This detailed report tested various endpoint security products between January and March 2023 and focused on their ability to handle well-known threats and targeted attacks. These tests are invaluable for helping vendors improve their products and assisting buyers in choosing the best solutions for their needs. SE Labs is known for its commitment to transparency, and this report is no exception. It has gone through the rigorous AMTSO certification process, ensuring that the testing and results are accurate and reliable.  In addition to the testing results, the report also debunks five common antivirus myths that often cause misconceptions about endpoint security. These myths include beliefs such as "anti-virus slows your computer" and "updates are no longer necessary." The

As many of you know, because of Webroot's unique way of identifying threats, it has never officially been included in public tests. Previous test methodologies simply haven't been devised to test Webroot according to the way it works to detect and block threats.While still a work in progress, we’re happy to announce our first public testing in SE Labs Small Business Endpoint Protection Oct-Dec 2020. The result was a AAA rating for Webroot.It's important to note that these results are only achieved when the new Script protection component of the Webroot Evasion Shield is activated. If you have yet to enable this feature, you can find directions for how to do so here.