Nastiest Malware 2023
Official Webroot Community Updates
This is a visibility repost of the original FAQ HEREThis page provides instructions on how to download your Backup & Sync data (if applicable), as well as set up your Carbonite Safe Lite backup account. If you have previously backed up data to Webroot Backup & Sync that you wish to retrieve, and have not already done so, you must do so by July 30, 2023. After this time, the data will no longer be accessible. Download Files From Your Backup and Sync Account Using any device with an Internet connection, you can download files residing in your Anywhere folder, a sync folder, or the Backup folder. For example, if you are traveling and need access to a file, simply login to your SecureAnywhere account and download the file. You can download a single file or a group of files as a Zip archive, as described below.This topic contains the following procedures:Downloading Single Files Downloading Large or Multiple Files or FoldersTo download a single file:From the left panel, select the f
UPDATE: A NEWER VERSION V7.3 HAS BEEN RELEASED OCTOBER 2023New download is available herePlease see details here The following FAQ provides information on migrating from the previous Webroot Mobile Security applications to the V6 Webroot Mobile Security application. We have since released v7.0 available herePlease see the full FAQ here The new Webroot Mobile Security offers a powerful application that provides malware detection and web-surfing security. Once installed, your Android will have the defense of an industry-leading cyber resilience company. Mobile Security will scan your device and mitigate threats. While shopping and banking online, Webroot keeps your identity and data safe by blocking phishing sites, spam sites, malware sites, and other malicious activities. Why do I need to upgrade to the new Webroot Mobile Security App?Due to evolving Google technical policies, we can no longer enhance the previous app’s features or functionalities. To assist with the migration proc
The cyber threat landscape continues to evolve, with ransomware attacks becoming more sophisticated and frequent. In response, the FBI has intensified its efforts to combat these threats, especially focusing on the notorious LockBit ransomware. Contacting the IC3: A Critical Step for VictimsThe FBI strongly urges potential victims of LockBit ransomware to reach out to the Internet Crime Complaint Center (IC3). This step is crucial as it enables the FBI to gather vital information, aiding in the broader fight against cybercriminals. By reporting incidents, victims can help the FBI track and disrupt ransomware operations more effectively. This proactive measure not only assists individual victims but also contributes to the larger goal of dismantling ransomware networks (Federal Bureau of Investigation) Free Ransomware Decryption KeysIn a significant development, the FBI, in collaboration with cybersecurity firms, is offering free decryption keys to ransomware victims - most of which
We are thrilled to announce that OpenText has acquired the Pillr Managed Detection and Response (MDR) platform from Novacoast, Inc. This strategic acquisition marks a significant enhancement to our cybersecurity portfolio, specifically designed to address the needs of SMBs (Small and Medium-sized Businesses) and MSPs (Managed Service Providers).Pillr is a comprehensive cybersecurity operations platform that offers automated monitoring, alerting capabilities, and 24x7x365 advisory and remediation guidance from a team of expert analysts and threat hunters. Its alignment with industry best practices and frameworks, including NIST (National Institute of Standards and Technology), NY-DFS (New York Department of Financial Services), PCI (Payment Card Industry), and SOC 2 (System and Organization Controls), ensures a robust and compliant security solution.This acquisition underscores OpenText’s commitment to strengthening our SMB cybersecurity offerings and providing our partners with the too
Hey everyone!You may have noticed our website was down today for about an hour. This was because of our migration of the URL community.webroot.com to community.opentextcybersecurity.com This was always planned and was a long time coming, but the rollout did not go as expected and the URLs from the webroot domain DID NOT redirect to the opentext one. For now all URLs work until we get that sorted, but the plan is to have all URLs working and redirecting. Just a heads up!
OpenText Named Winner in the 20th Annual Globee® Awards for Cybersecurity OpenText is thrilled to announce its win at the 20th Annual 2024 Globee Cybersecurity Awards. The Globee® Awards, a leading authority in recognizing business excellence globally, has honored OpenText for outstanding innovation and effectiveness in cybersecurity.OpenText Cybersecurity has been awarded the Gold award for Cybersecurity Industry Solution - Enterprise. OpenText Cybersecurity has been awarded the Silver award for Application Security, DevOps, and Testing. OpenText Cybersecurity has been awarded the Silver award for Threat Hunting, Detection, and Response. OpenText Cybersecurity has been awarded the Bronze award for Identity and Access Management. OpenText Cybersecurity has been awarded the Bronze award for Email Security and Management. OpenText Cybersecurity has been awarded the Bronze award for Data Cloud Security. You can find the full list of this year’s winners at: https://globeeawards.com
Update 2/29/24: Here is a high-level summary of what happened. Our shared authentication service experienced severe performance degradation. This service is essential for authenticating interactions between many of our APIs as well as being used by the Management Console and Endpoint Protection agent. The issue originated internally, not from any external malicious activity like a denial-of-service (DoS) attack. While the exact cause is still under investigation, initial findings suggest a potential bug in one of our applications. This bug led to a surge in traffic, resembling a DoS-like impact on our authentication service. Our operations & development teams are actively working to address the root cause to prevent future disruptions. Monday Morning 2/26/24 we received reports from our users regarding challenges encountered while using Webroot. We understand the inconvenience and disruption caused and appreciate your patience. Below, you'll find a comprehensive FAQ to
OpenText, under the leadership of Vice Chairman, CEO, and CTO Mark Barrenechea, has been honored in the prestigious list of "The 20 Coolest Security Operations, Risk And Threat Intelligence Of 2023: The Security 100" This comprehensive review of key companies making significant strides in the fields of security operations, risk, and threat intelligence, underscores the innovative approach and dedication OpenText has shown in navigating the complex cybersecurity landscape.OpenText's recent initiative to make domain name system (DNS) protection available independently from its Webroot endpoint security platform has been a game-changer. This strategic move enables customers to harness robust DNS protection without the need to install multiple antivirus products, streamlining cybersecurity measures and bolstering defense mechanisms across digital infrastructures.In an era where generative AI is revolutionizing the security operations market, many vendors are integrating GenAI-powered tools
Webroot Management Console & Unity API Authentication Monitoring - A fix has been implemented and we are monitoring the results.Dec 20, 2023 - 07:26 UTCUpdate - We are continuing to investigate this issue.Dec 19, 2023 - 13:07 UTCInvestigating - We are currently investigating a recurrence of the issue.Dec 19, 2023 - 12:16 UTCMonitoring - A fix has been implemented and we are monitoring the results.Dec 19, 2023 - 10:37 UTCInvestigating - We are aware of an issue that is resulting in slow or failed login attempts to the Webroot Management Console and Unity API Authentication.All other Console functionality is unaffected.Further updates will be posted here.Dec 19, 2023 - 09:21 UTC
ScheduledOn Thursday December 14th at 7:00 a.m. UTC, Webroot will commence an Upgrade to the Webroot Management Console. The maintenance window is scheduled to last up to 2 hours. During this period, console access will be unavailable. All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this essential maintenance window.Posted 13 hours ago. Dec 12, 2023 - 09:38 UTCThis scheduled maintenance affects: SecureAnywhere® Protection for Windows® & Apple® Computers, Webroot Management Consoles, DNS Protection, and Security Awareness Training. https://status.webroot.com/incidents/ns2whp7yp7gy
November 28, 2023 OpenText to Focus on Cloud and AI Opportunity Within Information ManagementWATERLOO, ON, Nov. 28, 2023 /PRNewswire/ -- Open Text Corporation (NASDAQ: OTEX), (TSX: OTEX), today announced that it has reached a definitive agreement to divest its AMC business to Rocket Software, Inc., a Bain Capital portfolio company ("Rocket Software"), for US$2.275 billion in cash. OpenText's AMC business provides market leading mainframe modernization and connectivity software to more than 10,000 customers enabling them to run mission-critical business applications in hybrid cloud environments. Benefits of the transaction include:Reinforces and expands OpenText's focus on Cloud and AI Results in more predictable growth Increases focus on cloud growth opportunities Accelerates de-leverage plan, expect to be under 3x Consolidated Net Leverage Ratio(1) within 90 days of closing Returns OpenText to capital flexibility, including potential future share buybacks The growth prospects for I
Scheduled On Tuesday November 28th at 7:00 a.m. UTC, Webroot will commence an Upgrade to the Webroot Management Console. The maintenance window is scheduled to last up to 3 hours. During this period, console access will be unavailable. All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this essential maintenance window.The release will remove access to the Endpoint Protection Console.Posted 2 days ago. Nov 16, 2023 - 10:43 UTC This scheduled maintenance affects: SecureAnywhere® Protection for Windows® & Apple® Computers, Webroot Management Consoles, DNS Protection, and Security Awareness Training. https://status.webroot.com/incidents/sz0qmgnt7n9p
Planned Maintenance - Webroot Management ConsoleScheduled for Oct 31, 07:00 - 09:00 UTCSubscribe to UpdatesScheduledOn Tuesday 31st October at 7:00am UTC, Webroot will begin performing planned maintenance. The maintenance window is scheduled to last for 2 hours. During this period, console access will be unavailable.All other Webroot services will be working as normal, including scanning and protecting your devices. We apologize for any inconvenience caused by this planned maintenance window.Posted 5 days ago. Oct 25, 2023 - 08:57 UTCThis scheduled maintenance affects: SecureAnywhere® Protection for Windows® & Apple® Computers, Webroot Management Consoles, DNS Protection, and Security Awareness Training. https://status.webroot.com/incidents/601f0hc01z61
OpenText has been recognized as "Most Innovative" in the field of "Cyber Resilience" by the Cyber Defense Awards in 2023. This accolade underscores OpenText's commitment to innovating robust cybersecurity solutions. These companies competed against many of the industry’s leading providers of cybersecurity products and services for this prestigious award. Judges look at thousands of infosec companies searching for the most innovative, with great potential in stopping breaches and these awards showcase those companies with this kind of incredible potential in the cybersecurity marketplace.
OpenText Cybersecurity is pleased to announce that Webroot was once again recognized for efficacy in small business endpoint protection AND home security by the software testing firm SE Labs for the July- September 2023 time period. This detailed report tested various home and endpoint security products between July and September 2023 and focused on their ability to handle well-known threats and targeted attacks. These tests are invaluable for helping vendors improve their products and assisting buyers in choosing the best solutions for their needs. SE Labs is known for its commitment to transparency, and this report is no exception. It has gone through the rigorous AMTSO certification process, ensuring that the testing and results are accurate and reliable. This win for Webroot SecureAnywhere Endpoint Protection reaffirms OpenText Cybersecurity commitment to providing robust, efficient, and effective security solutions for small business and home users. We're proud to help protec
Last week, officials for Air Canada released a statement regarding a security incident that briefly impacted one of their internal networks and compromised some sensitive employee records. During the investigation, Air Canada staff were able to confirm that neither their flight operations systems nor any customer information were affected by this breach, though the threat actors behind the incident are still unclear.Xenomorph malware campaign targets global financial institutionsOver a year after Xenomorph malware became known, a new campaign has been identified that has focused on US banks and has also expanded its reach to include several European countries as well. It is also believed that the threat actors responsible for Xenomorph have either begun collaborating with other info stealers or that they have started operating as a malware-as-a-service and are bundling with other malware families to increase their impact.3.4 million individuals affected by MOVEit hack on Ontario’s chil
