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Assistance Needed: False Positive Flag on Business Platform URL by Webroot

  • November 7, 2024
  • 2 replies
  • 47 views

Hello Webroot Community,

I'm seeking advice on resolving a potential false positive issue with Webroot.

Our platform, EvueMe Selection Robot, is an AI-powered recruitment solution trusted by multiple leading enterprises. Recently, our URLs (*.evueme.com, including specific subdomains like demo.evueme.com) were flagged as "malicious" by Webroot. We are confident that our platform adheres to high security standards and believe this may be an error.

Could anyone from the Webroot team provide guidance on how to initiate a re-evaluation? Additionally, if any community members have experienced a similar situation and successfully resolved it, I would appreciate your insights on the process.

Thank you for your support!

Best regards,


Rupak Agarwal
Co-Founder & CEO,

EvueMe Selection Robot

Best answer by TripleHelix

Hello @rupakagarwal 

 

Please contact BrightCloud and ask them directly as they control the Website Ratings.

 

https://www.brightcloud.com/tools/change-request.php

 

 

Thanks,

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TripleHelix
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  • November 7, 2024

Hello @rupakagarwal 

 

Please contact BrightCloud and ask them directly as they control the Website Ratings.

 

https://www.brightcloud.com/tools/change-request.php

 

 

Thanks,


TripleHelix
Moderator
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  • Moderator
  • 9119 replies
  • November 7, 2024

Hello @rupakagarwal 

 

Is this your site? https://evueme.ai/about-us

 

Thanks,


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