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How do I remove searchgoose with webroot?


My brother’s Windows 11 laptop is infected with a search engine virus called searchgoose. The laptop has Webroot installed on it, but it’s unable to remove the virus. How do I remove searchgoose with webroot? Or do I have to try an alternate method?

Best answer by ProTruckDriver

Hello @Tubbybloxian 

I would recommend calling Webroot Support. They can fix this problem.

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

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2 replies

ProTruckDriver
Moderator

Hello @Tubbybloxian 

I would recommend calling Webroot Support. They can fix this problem.

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.


acooldozen
Bronze VIP
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  • Bronze VIP
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  • August 11, 2023

You might try this solution:

 

~Remove link to other tools as Webroot likes to look after there own Customers~

 

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