how to remove asian site from task tray?

I am running windows 10 on Asus VivoBook Laptop….

recently got two ransomeware threats;

I have an asian site in my task tray;

Getting more ads with every change in screen

HELP

Ran scan….no threats found????

Thanks

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I am running windows 10 and Asus laptop;

I got what looked like Ransomware attack; successfully closed out of it;

since then, I receive pop up ads with every new screen;

I also have asian “address” in my task tray.

Would appreciate any help out there!

Hello @Jullisand

The best thing to do is Submit a Support Ticket and they will help you sort it out.

Webroot Support:

Submit a ticket

Thanks,

Thanks for the suggestion! I did submit a support ticket; got excellent help! My Best!!

Great to hear!

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