I have a five device license for Webroot SecureAnywhere Antivirus. In the My Devices list at https://myaccount.carbonite.com/security, I don’t own two of the devices shown anymore. How do I remove those devices from the list so I can install Webroot on additional devices?
Thanks!
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Hello @takehimat100
The only way is to Contact Webroot Support and they will help you.
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
@TripleHelix can’t we directly remove them?
@TripleHelix can’t we directly remove them?
On the “Old Console”, Yes you can.
On the “New Console”, No you cannot. You have to go through Support.
@TripleHelix can’t we directly remove them?
On the “Old Console”, Yes you can.
On the “New Console”, No you cannot. You have to go through Support.