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When ever I receive a email from community.webroot.com I receive a instant screen stating Page Not Found. Please Help Me With This 😭

 

 

Best answer by TripleHelix

Check out your Community Settings! https://community.webroot.com/settings/general

 

 

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13 replies

TylerM
Administrator
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  • Sr. Security Analyst & Community Manager
  • 1229 replies
  • March 17, 2022

Hey David,

 

Can you give us a screenshot of your issue?


TripleHelix
Moderator
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  • Moderator
  • 8565 replies
  • March 17, 2022

@David Neutz  did you get an email for this post and does the link work correctly from the email?


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  • Author
  • New Voice
  • 56 replies
  • March 18, 2022

Can you help me to send you the screenshot of page not found. I don't know how to send it


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  • Author
  • New Voice
  • 56 replies
  • March 18, 2022

No I didn't receive the email


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  • Author
  • New Voice
  • 56 replies
  • March 18, 2022

No I didn't receive the message to post.


TripleHelix
Moderator
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  • Moderator
  • 8565 replies
  • Answer
  • March 18, 2022

Check out your Community Settings! https://community.webroot.com/settings/general

 

 


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  • Author
  • New Voice
  • 56 replies
  • March 20, 2022

I want to receive Email notification from my new or topic subscriptions in settings.I thank you for answering me.


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  • Author
  • New Voice
  • 56 replies
  • March 29, 2022

Yesterday I tried to ask a question, but once again I get page not found. I followed the mediator directing me to change 2 items in settings to no not yes. But I'm afraid it didn't work. Could someone please help me with this.


TylerM
Administrator
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  • Sr. Security Analyst & Community Manager
  • 1229 replies
  • March 29, 2022

@David Neutz Where are you trying to ask this questions?

Are you clicking on “create topic” on the top right?

Feel free to DM me your questions too


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  • Author
  • New Voice
  • 56 replies
  • March 29, 2022

Hey Tyler so I need to click on create topic top right? Doing this sorry to say is needed for asking a question to Webroot Community? It was no big deal I always thought I could just ask a question on Webroot Community..1st of all thank you for all the help you have given me. I'm not that computer savvy and to be honest with you I guess I don't understand what topic to do. Also please tell me what DM means. Thanks again.


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  • Author
  • New Voice
  • 56 replies
  • March 29, 2022

Hey Tyler Also wanted to add I followed all of your directions in private messages 🙂


TylerM
Administrator
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  • Sr. Security Analyst & Community Manager
  • 1229 replies
  • March 29, 2022
David Neutz wrote:

Hey Tyler Also wanted to add I followed all of your directions in private messages 🙂

Nice work. Yeah those instructions will help you be rid of emails that the automated system sends. 

 

If you want to create a new topic you can always do that be clicking at the top right. But you can always just private message me what you need. 


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  • Author
  • New Voice
  • 56 replies
  • April 5, 2022

Thanks Tyler