Hello ​@Tim Bray 

Yes Webroot's Realtime Scanning shield would check all files downloaded and installed and would alert you if there was malware in the apps from the store, so no worries.

Thanks,

Hello ​@TripleHelix 

Webroot scans even the Microsoft store? How about games and apps from other storefronts like steam, Adobe, and epic? 

Best.

I said Webroot’s Real-time Shield will scan when downloaded and installed from the Microsoft Store or any other place you download apps or programs and games.

Thanks,

Hello ​@TripleHelix 

Webroot scans even the Microsoft store? How about games and apps from other storefronts like steam, Adobe, and epic? 

 

Best.

I said Webroot’s Real-time Shield will scan when downloaded and installed from the Microsoft Store or any other place you download apps or programs and games.

 

 

Thanks,

Hey ​@TripleHelix 

Thanks for the answer. Just a quick follow up.

Sorry for the many questions. 

There was actually a scenario where malware devs would create their apps and software clean at first. This would Flag them as good from Microsoft's end. But when they would release a malicious update later on, Microsoft's security wouldn't flag the malicious update. This was a way to circumvent the store (also happened a lot on androids playstore).

Regardless of the storefront (Microsoft, adobe, steam, epic games store), let's say you download an app and there's nothing wrong with the app/game at first. But later on there's an update, and that update has malware on it.

Would webroot detect the malicious update, from any of the storefronts, even though the app is already on your system oand wasnt flagged at first]?

Best.

Well I never had any issues on the Microsoft Store or Google Play but I understand that the bad guys will try anything. No AV or AM is 100% effective but Webroot on Windows has Journaling and rollback feature if an infection got through and once the infection is marked bad in the Webroot Cloud database it will roll back to the pre-infection state.

This video is 7 years old so keep that in mind as Webroot is always improving WSA and there’s many more than 1 Billion files in the database.

Well I never had any issues on the Microsoft Store or Google Play but I understand that the bad guys will try anything. No AV or AM is 100% effective but Webroot on Windows has Journaling and rollback feature if an infection got through and once the infection is marked bad in the Webroot Cloud database it will roll back to the pre-infection state.

 

This video is 7 years old so keep that in mind as Webroot is always improving WSA and there’s many more than 1 Billion files in the database.

 

 

 

​@TripleHelix 

OK so I think in getting what you're saying. Let me know if I'm on the right path.

If I download an app from the Microsoft store, webroot will scan it and either block if it's bad or let it through if it's good. 

If the app was good at first then installed on the computer but then the devs decide to install malware in a future update, webroot will do 1 of 2 things:

Webroot will block the bad update entirely

Or 

The update will go through, but once the now maliciously updated app starts behaving badly, webroot will journal and monitor it. Then roll back to before it was updated/installed? Then remove the app and/or update? 

Let me know if I'm on point here.

Correct! and if you have any issues Webroot Support you help you free of charge with a paid subscription!

Webroot Support: https://www.webroot.com/us/en/about/contact-us

​@TripleHelix 

In the case of Journaling and rolling back, does Webroot remove the file/update? Based on the scenario above. Or will it just roll back to before the app was maliciously updated?

Best

Correct! But if you have any issues then Webroot Support will help you they have many tools to help users if need be!

​@TripleHelix 

Wait which one is it?

After the Journaling and rollback, is the app removed from the computer?

Or is the app still on the computer but just in the state before the malicious update?

Best.

If an update Webroot will remove the infected update and make sure the infection is gone. I can’t say it depends on what kind of Malware it might remove the app or program if it got infected, all it cares about is removing the infection to keep your system secure. Like I said if you ever have an issue it’s always recommended to contact Webroot Support Directly for the best help and they will know more and what to tell you at that time.

The Community is for Product Support not infection support as there’s to many variables with infections. The Video I posted should give you the Basics of how Webroot SecureAnywhere works.

Thanks,