Purchased this program from Best Buy over a year ago and didn't get around to installing it till this week but ran into problems with messages saying it was expired.  Was frustrated and emailed WebRoot.  They sent me a solution to the problem and I was able to get WebRoot Secure Anywhere installed last night and it worked great!  It found about 5 threats on my laptop and removed them…..and then after laptop was clean it warned me that my information may have been being tracked and to change passwords off sites visited and watch my bank accounts, etc.   My laptop had not been working well for a couple months.  So…………thank you to Shawn at WebRoot Online for all his help yesterday and for making it so I could actually use the program.  I’m actually pretty impressed with how it worked for me.  We are going to put it on my husbands laptop next.