The new Webroot Unity Plugin in Control Center is an amazing upgrade. The only beef I had with it, was I had to re-attach every client site in WR GSM to the correct Client in Control Center after upgrading to version 12 of Control Center and trying out the new plugin.
@ - Thanks for the feedback. It was a major departure in underlying architecture, so unfortunately, while the original site key codes were retained through the upgrade, they were not the main setup and/or configuration, which did require manual rework.
With v12, the only caveat is, you'll need to be logged in via your Control Center with HTTPS as it's a forced requirement by CW now to retain API settings.
Thanks, Shane for that note. I will make sure that I do that. How long should it take for a new site built directly from the GSM portal to show up in the Automate Unity Plugin?
I was not patient so I just created another site via the Unity Plugin for the new client, which worked flawlessly, just curious for future use as I have Techs that create Webroot installs for the network techs that do not have access to Control Center.
@ - usually instantly or within a few seconds. There's a little update icon next to the menu to refresh site lists. But, creating new site directly within Control Center is easiest for quick onboarding. May need a little refresh hit there too, sometimes, but should be instantly, no real delay.
My plugin survived the upgrade to V12 with no issues.
I have an open support ticket, and have been told that development is aware of this bug. All of our computers report as "non-GSM" under GSM Status, and there is no policy name reported.
Aside from that - the plugin is super useful.
I am noticing a recent issue with the new Unity plugin and version 12 that Webroot is not deploying to new computers even though I have it configured to auto-deploy. Anyone else having that issue?
