My software is set to the default settings where it scans the device daily. The scan report window does not go away. Each day a new scan window is there and these windows stack on top of each other. When I log in remotely the taskbar has a stack of webroot windows that I must close individually every day. This is annoying. Previous research said to remove and reinstall the agent. Tried that. It did not work. Any help out there please?
Solved
Webroot SecureAnywhere shows multiple scan reports on desktop
Best answer by TripleHelix
Hello
Could it be something I have seen a few years ago or is it different?
https://community.webroot.com/webroot-secureanywhere-complete-14/scheduled-scanning-has-2-scan-windows-17210
Do you need the scan report window open after every scheduled scan? If not do this!
Go to Advance settings at the top right.
Go here and check-mark this Box and save and you will not see the scan reports after a scheduled scan!
From the online Guide: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ScanningForMalware/ChangingScanSchedules.htm
| Hide the scan progress window | Runs scans silently in the background. If you deselect this checkbox, a window displays the scan progress. |
Click on picture to see full size!
Thanks,
+63Hello
Could it be something I have seen a few years ago or is it different?
https://community.webroot.com/webroot-secureanywhere-complete-14/scheduled-scanning-has-2-scan-windows-17210
Do you need the scan report window open after every scheduled scan? If not do this!
Go to Advance settings at the top right.
Go here and check-mark this Box and save and you will not see the scan reports after a scheduled scan!
From the online Guide: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ScanningForMalware/ChangingScanSchedules.htm
| Hide the scan progress window | Runs scans silently in the background. If you deselect this checkbox, a window displays the scan progress. |
Click on picture to see full size!
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
Thank you for this quick response! Will this be effective on all my endpoints? How do I do this once for all endpoints? Do I have to make a policy edit? Thanks kindly.
I think I just answered my own sub- question. Thank you again for the quick response. That helped.
+63Hello
Your a Business user and or an MSP right? If so I moved it to the correct forum. Also here are the Business User Guides: https://docs.webroot.com/us/en/business
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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