I am seeing an number of hits from different client of the Win.Trojan.Coffeeloader malware of the last couple of days. Has anyone else seen this one. I have done reading on this but doesn’t seem to be any real data on how to properly check that these hits are legit and not false postives. They seem to find the issue in ARMOURYAIOSDK.DLL from Asus Armoury Crate. I have check the first system with additional malware checkers and found nothing. Webroot has been quarantining the file but trying to get a second opinion from other checkers. Anyone else seeing this?
Solved
Win.Trojan.Coffeeloader
Best answer by TripleHelix
Hello
Please contact Webroot Support Directly and they will sort it out for you! Can you tell me if your a Consumer or a Business user?
Business Users: https://www.webroot.com/us/en/business/support/contact
Consumer Users at the Bottom of the page: https://www.webroot.com/us/en/support/support-home
Thanks,
+63Hello
Please contact Webroot Support Directly and they will sort it out for you! Can you tell me if your a Consumer or a Business user?
Business Users: https://www.webroot.com/us/en/business/support/contact
Consumer Users at the Bottom of the page: https://www.webroot.com/us/en/support/support-home
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
MSP using webroot endpoint. I will open a ticket on business users page.
+63BdubIT wrote:
MSP using webroot endpoint. I will open a ticket on business users page.
Thanks and please use the Business links and support ticket is best.
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+63Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
Just got off the phone with Webroot support the MD5 for both locations is being updated as false positive thankfully. I had already read an alert on this malware yesterday and was concerned based on the data. Thankfully for us the detections are at this stage false positives. Thanks for passing all that info on
+63BdubIT wrote:
Just got off the phone with Webroot support the MD5 for both locations is being updated as false positive thankfully. I had already read an alert on this malware yesterday and was concerned based on the data. Thankfully for us the detections are at this stage false positives. Thanks for passing all that info on
Great to hear! 👍🏻
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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