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My console displays the same computer twice, why and how do i remove the duplicate, looks like found where i can deactivate one of the duplicates. Guess the question is if i deactivate it  will it deactivate the other. (strange situation)

Hello ​@Otter 

 

Deactivate the older one the one that shows a scan from days or weeks ago and check the other one on it’s latest scan and keep that one and you should be fine.

 

If you feel you need help contact Webroot Support and they will sort it out for you.

 

Webroot Support:

Submit a ticket 24/7/365

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,


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