Skip to main content
To Customer Support To Customer Support
I create a global policy, and apply an override to that policy. The current result is that the organization this is all done under (Organization Alpha) has that override listed in the overrides tab and associates it with that policy.

However if I go to organization Beta and apply the same policy as default, it does not have the associated overrides listed in its overrides tab. Are they applied but not listed?

 

Thanks!
The global policy if applied at multiple sites should use the overrides based on the global policy. It will not show locally but should apply. In this case, it will be best to have you open a support ticket, as they can work directly with you to get things set up the way you want them.
Hey Anna!



I just wanted to triple confirm that no one had seen differently.

I actually need to move this into a feature request now I think. I personally believe it would be worth it to have the global policy based override show up in the overrides section for every company it is applied to.

 

Thanks,
Great idea; thanks!

Reply


Terms & Conditions