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Host Name appears twice in Endpoint Protection > Group management

  • April 27, 2018
  • 1 reply
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B
Fresh Face
Hi
 
We have the same host name appearing twice in the group management screen of Webroot SecureAnywhere console.  How do I remove one of these?  One is showing 'protected' with the correct version number, one is showing as 'not seen recently' with the incorrect version number.

Best answer by akim

Hi @,
If you deactivate the endpoint not seen or not currently checking in that should resolve the issue. If you need additional assistance just let us know!
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    • akim
    • Retired Webrooter
    • 831 replies
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    • April 30, 2018
    Hi @,
    If you deactivate the endpoint not seen or not currently checking in that should resolve the issue. If you need additional assistance just let us know!
    Anna - Webroot Sr. Advocate Programs Manager

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