When I try to uninstall AVAST which has appeared uninvited on my computer it crashes my computer. It has been suggested that I turn off Webroot and try and uninstall it again.
Solved
How can I turn off Webroot while uninstalling AVAST.
Best answer by TripleHelix
Hi Linda,
So you didn’t install Avast? Could someone else have done it? I can’t tell if it’s real or not so please contact Webroot Support as I posted above so they can check and help you.
Thanks,
Hi Linda!
The thread you would want to request product help for is below:
https://community.webroot.com/product-help-discussions-9
Also, what you are looking at might not actually be Avast since it appeared uninvited and you don’t know how it was installed. My guess would be a browser hijacker masquerading as Avast. A screenshot would be helpful. And the type of device you have.
PS. Do not disable Webroot.
I'm salty. I bite. Also... I'm Batman.
+63Hello
It’s best to Submit a Webroot Support Ticket and they will help you!
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Please let us know if they come up with anything!
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+63quicks wrote:
PS. Do not disable Webroot.
Yes don’t shut down Webroot!
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+63Hi Linda,
So you didn’t install Avast? Could someone else have done it? I can’t tell if it’s real or not so please contact Webroot Support as I posted above so they can check and help you.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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