I shut down webroot now windows is telling me it is snoozed even though it is not

  • 4 October 2021
  • 1 reply

So today I shut down webroot (so i could get higher fps in roblox) and then when i was done, I turned off my computer and turned it back on later. Windows defender said webroot is on snooze, i clicked turn on and because I do not know the pin (I am not the admin) I didn’t type it in and webroot opened anyway, though windows still says it is snoozed,  don’t want my dad to get on the computer and have to explain to him “I turned off the antivirus so I can get higher fps in games” is there anyway I could get rid of this on windows defender without using the pin?


Best answer by TripleHelix 4 October 2021, 22:59

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Userlevel 7
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Hello @TendoCats 


I have not heard of Webroot “snooze” it’s either on or off? Also Webroot is very game friendly and no need to turn off Webroot to get higher FPS.


Reboot the system again and if it continues you will need to contact Webroot support as i said I have never seen or heard of this type of issue.


Webroot Support:

Submit a ticket

Call 1-866-612-4227