The extension is suddenly malfunctioning on two of my computers, but only in Chrome (it works fine in Firefox and Edge). is it safe to remove the extension and reinstall it?
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Hello
Yes see here in your other thread:
https://community.webroot.com/community-101-2/threat-shield-not-working-346848?postid=366702#post366702
As it turns out, the shield started working again on its own, without me doing anything.
As it turns out, the shield started working again on its own, without me doing anything.
Great to hear! Sometimes is goes down for no reason but you can check here if it ever happens again. https://status.webroot.com/ which has to do with the Web Shield and other things.
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