Hello,
A few weeks ago, I purchased a new subscription, entered the key code, and after all this time, I am still seeing my subscription is expired on the WebRoot app (Windows 10 64bit, regularly updated).
That said, scans are still being performed as scheduled and the results show threats are being detected/removed as usual. Everything looks good, and then the app has a big red header with “Protected” and an exclamation mark and is providing “Subscription Expired”
If this is more or less just a bug with the app, no big deal, as long as I’m actually protected. WebRoot is great, so I hope the issue is just that. If anyone can advise, that’d be great.
Thanks.
Ben
