no uninstall option, no console, no wrsa.exe, unable to remove webroot secureanywhere

  • 21 February 2023
  • 3 replies

Userlevel 1

Any help would be very much appreciated.

I inherited support of a server that has webroot secureanywhere running on it.  I am unable to install SQL Server because of a registry conflict with webroot secureanywhere, but I have no ability to uninstall webroot secureanywhere.


  • Webroot does not appear anywhere in the uninstall list under control panel
  • There is no WRSA.exe file anywhere on the computer
  • The only files I have are under webroot\core and the uninstall option did not work with any of those
  • Webroot secure anywhere appears 4 times in the task manager including WRSkyClient and WRCoreService.  If I try to end the task it does not end.

Is there any for of stand alone uninstaller or any other way to remove webroot from my system?


Best answer by TripleHelix 21 February 2023, 18:12

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3 replies

Userlevel 7
Badge +63

Hello @franklinazarak 


Go into Safe Mode and Delete theses Folders if they are still there.

  • C:\Program Files\Webroot Folder
  • C:\ProgramData\WRData Folder (Hidden Folder)
  • C:\ProgramData\WRCore Folder (Hidden Folder)
  • Boot back into normal mode


Userlevel 1

That worked for me, thank you very much!

Userlevel 7
Badge +63

That worked for me, thank you very much!

You are very Welcome! 👍🏻