system analyzer says something not functioning or needs reinstalled

  • 9 May 2020
  • 1 reply

System analyzer is telling me that something is not functioning/may need to be reinstalled.  I Just got this message on a month-old laptop, so everything should be installed.  How do I find out what webroot thinks isn't installed or needs to be addressed?  The full report just lists everything differently without adding details.  I found an old thread that suggested running optimizer and then analyzer again, which I did without change.

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Userlevel 7
Badge +20

Hey @ariadne247 ,

Can you provide any screenshots from the log that you’re seeing? It’s possible you don’t actually need to change anything as the System Analyzer tends to give false positives sometimes.