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What can I do to remove the Webroot Caution on my website in Google search?

  • 19 January 2023
  • 8 replies
  • 1550 views

In Google and Microsoft search my website madisoncapital.com has the caution symbol and the message “This site may contain content that could affect your online security”  Not sure what is causing this. What do I need to do to receive the Trustworthy symbol? Thank you.

Best answer by ProTruckDriver

Hello @MCAULFIELD Welcome to the Webroot Community Forum.

Just fill out this Web form and ask them to change it: https://www.brightcloud.com/tools/change-request.php

HTH,

Dave.

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8 replies

ProTruckDriver
Moderator
  • Moderator
  • 7580 replies
  • Answer
  • January 19, 2023

Hello @MCAULFIELD Welcome to the Webroot Community Forum.

Just fill out this Web form and ask them to change it: https://www.brightcloud.com/tools/change-request.php

HTH,

Dave.


  • Author
  • Fresh Face
  • 4 replies
  • January 19, 2023

Thank you, I just submitted.


Forum|alt.badge.img+33
  • Community Expert Advisor
  • 534 replies
  • January 19, 2023

It’s a low reputation score causing the warning or “yellow/amber” mark. Likely cause the site is not super popular, low traffic etc… 

 

Using that request form above you and input your domain, see the results and submit any request for a second look.

Regards
John


  • Author
  • Fresh Face
  • 4 replies
  • January 19, 2023

Thanks for your input. Site has been around for a while and has good traffic and standing with Google.


TylerM
Administrator
Forum|alt.badge.img+25
  • Sr. Security Analyst & Community Manager
  • 1227 replies
  • January 19, 2023

@MCAULFIELD  I have escalated this to our Web Classification team for review 


  • Author
  • Fresh Face
  • 4 replies
  • January 20, 2023

Thank you.


TylerM
Administrator
Forum|alt.badge.img+25
  • Sr. Security Analyst & Community Manager
  • 1227 replies
  • January 20, 2023

@MCAULFIELD I have confirmed that it should now be unblocked, all green, no caution or warnings


  • Author
  • Fresh Face
  • 4 replies
  • January 20, 2023

That’s what I’m seeing. Thank you very Tyler.