Skip to main content
Solved

What is my PC covered with? Also if i had Antivirus/worms before i renewed my Acct. would it be wiped out?

  • June 27, 2024
  • 1 reply
  • 58 views

I have webroot coverage for VPN plus I think anti Virus.  But I have a thing called HP Smart printer and they told me that I have malare and worms on my system, so if I have antivirus that should kill it yes? 

Please have a support agent call me to set me straight.  Also my PC says I have coverage as a tablet is that correct?

Best answer by TripleHelix

Hello @Manong Guro Gary Ruby 

 

I’m not sure as you can get both VPN and AV but there separate. Look at the bottom to see if you have both? https://www.webroot.com/us/en/home/products/compare#see-pricing-options

 

It would be best to contact Webroot support and they will sort this out for you.

 

Webroot Support:

Submit a ticket 24/7/365 it’s the best way!

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MST)

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,

View original
Did this help you find an answer to your question?

1 reply

TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 8901 replies
  • Answer
  • June 27, 2024

Hello @Manong Guro Gary Ruby 

 

I’m not sure as you can get both VPN and AV but there separate. Look at the bottom to see if you have both? https://www.webroot.com/us/en/home/products/compare#see-pricing-options

 

It would be best to contact Webroot support and they will sort this out for you.

 

Webroot Support:

Submit a ticket 24/7/365 it’s the best way!

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MST)

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

Thanks,


Reply