Solved
What is trying to delete my C: drive?
When I log in to my laptop, I get a message asking me for admin permission in order to delete the folder named "OS". Other than the fact that I haven't explicitly tried to delete anything, "OS" is the volume name of my C: drive. What is attempting to delete "OS" and why? My Webroot scans are coming up clean.
Best answer by TripleHelix
Hello @gblue42 and Welcome to the Webroot Community!
That's an odd one even for me but to make sure you are Malware free please Submit a Support Ticket and ask them if there is anything malicious running on your system and if there is they can help you remove it free of charge with your paid subscription of Webroot SecureAnywhere.
Thanks,
View originalThat's an odd one even for me but to make sure you are Malware free please Submit a Support Ticket and ask them if there is anything malicious running on your system and if there is they can help you remove it free of charge with your paid subscription of Webroot SecureAnywhere.
Thanks,
1 person likes this
+63Hello @gblue42 and Welcome to the Webroot Community!
That's an odd one even for me but to make sure you are Malware free please Submit a Support Ticket and ask them if there is anything malicious running on your system and if there is they can help you remove it free of charge with your paid subscription of Webroot SecureAnywhere.
Thanks,
That's an odd one even for me but to make sure you are Malware free please Submit a Support Ticket and ask them if there is anything malicious running on your system and if there is they can help you remove it free of charge with your paid subscription of Webroot SecureAnywhere.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
Hi gblue42 have you done a full scan with Webroot?
Right click on the hard drive icon and select Scan with Webroot.
Right click on the hard drive icon and select Scan with Webroot.
SXR6 wrote:
Hi gblue42 have you done a full scan with Webroot?
Right click on the hard drive icon and select Scan with Webroot.
Right click on the hard drive icon and select Scan with Webroot.
I hadn't, but I just did. Still clean. Thank you. I spent some time with a Webroot Advanced Malware Removal Team technician yesterday and it appears there was a failed update to Windows 10 (1903) and there was something amiss in the attempted clean-up post-update. How exactly that translates into "del c:\" is anybody's guess but I reapplied the update and this time all seems well. I'm watching to see if the attempted drive-wipe comes back but so far, so good. Thank you again.
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