Skip to main content

Hi folks,

I’m a new user here in the Forum and this is my first post / request for help.

I’ve just purchased a renewal for my current Webroot subscription via the Webroot’s website, as I didn’t have auto-renewal option on. My current subscription will expire in 23 days (begin of august). I’m a Windows user (in case it matters). The key-code for my renewed subscription is the same as the one for my current subscription which is about to expire.

With this in mind:

n1]. Will my current subscription automatically renew for another year and activate itself now that I’ve purchased a 1-year extension? 

i2]. If the answer to the previous questions is yes, will the automatic renewal happen on the last day of the current subscription?

p3]. If the answer to h1]. is no - no automatic renewal of the subscription - do I have to manually activate the renewal by logging into my account via the Webroot users account site ?

 

Could use some guidance.

Thanks in advance.

Miguel

 

Hello @Miguel_ES 

 

Please contact Webroot sales! https://www.webroot.com/us/en/about/contact-us

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

Thanks,


Reply