Windows Server 2016
In May, someone posted that Windows Server 2016 would be supported by WR Endpoint Protection sometime in late summer or earlier. We are about to install a brand new server with that operating system. We really don't want to install a downgrade to 2012 just to be able to install antivirus. Is there an update on that timing? I assume that we can't run it at all on Windows Server 2016, or does the console just not recognize it as different from 2012?
Hope this helps.
Official support coming with the next version of WSA which is expected mid October to early November. Releases dates will be announced soon.
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Thanks for your quick reply! We have saved TONS of time using WR, both for ourselves and our clients and don't want to use Anything else.
Unofficially, I'd be comfortable installing it on your 2016 server. However, if something odd happens, definately report it to support so they can get it escalated. 9 months now on my test servers running latest/greatest agent hasn't uncovered any issues.
HTH
We've had customers running Server 2016 since it came out , it has just taken a little while to tick all the boxes .
Now if only we could track down who is still running a NT4.0 server ......
Now if only we could track down who is still running a NT4.0 server ......
We have had two confirmed servers running RDS on Windows Server 2016 where WebRoot was causing server hangs. After much time diagnosing, removing WebRoot solved the issue.
Userlevel 7
I think we've been experiencing similar issues.
I already submitted a ticket. I just do not have time to go thru the debugging and dump process. I have just un-installed it for now and will wait until someone else endures the pain and gets it fixed.
I just came across a third Windows Server 2016 computer that has locked up in the same way. This one is not an RD server but like the other two, it is a virtual machine. Two of our servers are Hyper-V and the third is KVM.
We will be removing WR from this server for now as well. Clearly, there is an issue with WR in a Server 2016 VM.
We will be removing WR from this server for now as well. Clearly, there is an issue with WR in a Server 2016 VM.
Same here
Definitely 2 2016 RDS servers had almost daily problems (hangs and even crashes) that disappeared after removing Webroot. We currently investigate similar problems on an Exhange 2016 server. We are very worried at this moment.
www.equa.nl
Ron Wiertz
Definitely 2 2016 RDS servers had almost daily problems (hangs and even crashes) that disappeared after removing Webroot. We currently investigate similar problems on an Exhange 2016 server. We are very worried at this moment.
www.equa.nl
Ron Wiertz
Same here
Definitely 2 2016 RDS servers had almost daily problems (hangs and even crashes) that disappeared after removing Webroot. We currently investigate similar problems on an Exhange 2016 server. We are very worried at this moment.
www.equa.nl
Ron Wiertz
Definitely 2 2016 RDS servers had almost daily problems (hangs and even crashes) that disappeared after removing Webroot. We currently investigate similar problems on an Exhange 2016 server. We are very worried at this moment.
www.equa.nl
Ron Wiertz
Hi @ ,
Exchange 2016 is supported but if you're experiencing problems, please talk with our support team. They'll be able to get your issue quickly and as efficiently as possible.
Thanks!
Exchange 2016 is supported but if you're experiencing problems, please talk with our support team. They'll be able to get your issue quickly and as efficiently as possible.
Thanks!
We came across an interesting issue with Server 2016 Datacenter and WebRoot, installed in Azure Infrastructure as a Service (Iaas).
The servers were constantly 'offline' or unmanageable, requiring us to 'Redeploy' them.
As there is no boot console, you cannot see when the machine blue screens. Eventually, we used the Microsoft Diagnostic Toolkit/Dump Analyser to view the Memory.dmp file, which showed WebRoot as the culprit.
We have, sadly, removed WebRoot from all of our 2016 servers, and are using Microsoft Antivirus through Azure now.
Would like to see a formal note to say that Server 2016 is supported, as it is well past the dates mentioned, and no sign of a supported version. Any advice would be appreciated!
The servers were constantly 'offline' or unmanageable, requiring us to 'Redeploy' them.
As there is no boot console, you cannot see when the machine blue screens. Eventually, we used the Microsoft Diagnostic Toolkit/Dump Analyser to view the Memory.dmp file, which showed WebRoot as the culprit.
We have, sadly, removed WebRoot from all of our 2016 servers, and are using Microsoft Antivirus through Azure now.
Would like to see a formal note to say that Server 2016 is supported, as it is well past the dates mentioned, and no sign of a supported version. Any advice would be appreciated!
Now, for Azure based VMs, there may be some challenges I'm not aware and I'd encourage you to engage with our support team to see if they have any suggestions or options to consider.
https://www.webroot.com/us/en/business/support/contact
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