Skip to main content

Site down for an hour


TylerM
Administrator
Forum|alt.badge.img+25
  • Sr. Security Analyst & Community Manager
  • 1249 replies

Hey everyone!

You may have noticed our website was down today for about an hour.

 

This was because of our migration of the URL community.webroot.com to community.opentextcybersecurity.com

 

This was always planned and was a long time coming, but the rollout did not go as expected and the URLs from the webroot domain DID NOT redirect to the opentext one. For now all URLs work until we get that sorted, but the plan is to have all URLs working and redirecting. 

 

Just a heads up!

Did this help you find an answer to your question?

12 replies

TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 8783 replies
  • March 25, 2024

Thanks Tyler!


Jasper_The_Rasper
Moderator
Forum|alt.badge.img+54

Thank you for letting us know @TylerM 


russell.harris
Popular Voice
Forum|alt.badge.img+5

Good to know 👍🏻


Forum|alt.badge.img+33
  • Community Expert Advisor
  • 538 replies
  • March 26, 2024

Thanks for the heads up @TylerM 


Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • 21766 replies
  • March 27, 2024

Last but not least! Thank you Tyler..Much appreciated your diligence in this frustrating issue. You're the man!😂


tmcmullen
Popular Voice
Forum|alt.badge.img+6
  • Popular Voice
  • 177 replies
  • March 27, 2024

What is the status of the Friends Trivia event?


russell.harris
Popular Voice
Forum|alt.badge.img+5
tmcmullen wrote:

What is the status of the Friends Trivia event?

I just spoke to Tyler as I couldn't get in as the site was down at 2pm (UK time). He waved his wand to get the community site URL working again but says with people not being able to get in he will reschedule.


tmcmullen
Popular Voice
Forum|alt.badge.img+6
  • Popular Voice
  • 177 replies
  • March 27, 2024
russell.harris wrote:
tmcmullen wrote:

What is the status of the Friends Trivia event?

I just spoke to Tyler as I couldn't get in as the site was down at 2pm (UK time). He waved his wand to get the community site URL working again but says with people not being able to get in he will reschedule.

Thank you for the update.


TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 8783 replies
  • March 27, 2024

Yes it was just Tyler and I on the Trivia today so as Russell said it’s been rescheduled.

 

Wed, Apr 3, 10:00 AM - 11:00 AM

 

 


russell.harris
Popular Voice
Forum|alt.badge.img+5

Which is annoying as it’s Easter Break here in the UK next week and I'm on holiday so I'll miss the rescheduled quiz! 😢


TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 8783 replies
  • March 27, 2024

Make sure to grab both URL’s in case of issues!

 

This was because of our migration of the URL community.webroot.com to community.opentextcybersecurity.com

 

I’m posting from the new URL at this time.


tasystems
New Voice
Forum|alt.badge.img+8
  • New Voice
  • 156 replies
  • March 27, 2024

I wonder if this was deliberate.. and someone forgot the answer sheet for the quiz! 😂 😜