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Command to poll console on a Mac agent?

  • September 8, 2017
  • 3 replies
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I regularly use the WSAB -poll command for Windows workstations, having scripted it into our RMM software so I can force agents to poll the Webroot console when I have made policy changes, or when I've found an update is available.
 
Is there a similar Terminal command for Mac agents?  I'd like to be able to work with the Mac agent the same way, pushing out a poll command to them when an agent is not updating.

Best answer by JP_

@, no it is not going to create any user prompts.
 
You can find more information on this Release here.
 
I hope this helps!
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3 replies

  • Retired Webrooter
  • 1376 replies
  • September 8, 2017
Greetigns @,
 
I've checked with our Business Team and they've told me that this is the command you're looking for:
FORCE POLL:sudo /usr/local/bin/WSDaemon -poll
 
Feel free to reach out to them directly if you need any further assistance regarding this.
Open a Support Ticket
Business Technical Support: Call 1-866-254-8400

Question:
Will this cause any type of user interaction, like a request for admin rights? I would love to script this in Continuum, but I have little experience scripting things for MAC's. We have clients that do not want any popups when they are working on their devices.
 
 

  • Retired Webrooter
  • 1376 replies
  • Answer
  • November 21, 2017
@, no it is not going to create any user prompts.
 
You can find more information on this Release here.
 
I hope this helps!