I noticed that Thunderbird is not listed under active connections in the WR-firewall. It is not under Mozilla, not under Thunderbird. Why is that and why can I send/receive email?
B..t.w. the same is true under alowed apps in Windows defender firewall: no Thunderbird.
Both are enabled according to the security centre. Using Thunderbird 68.6.0 32 bit, Windows 10 latest update, and Webroot complete.
Best answer by TripleHelix
You have allot of updated things like Chrome and others from Temp Folder in there as well your list is quite large so I would suggest to do a clean reinstall of WSA and that will clear up many things.
Please follow the steps closely!
Thanks,
+63Hello
Make sure Thunderbird is Open and Running then look at the WSA Firewall and it should be listed. The same for any other programs they need to be open and running to show in WSA’s Firewall.
HTH,
Thanks, that is what I thought and had done. So Thunderbird is open and running. My active WR firewall list is at:
https://1drv.ms/b/s!AivkqTo7U8gngt1SQoYiIv65QCX25w?e=EopncX
and this is active:
+63You have allot of updated things like Chrome and others from Temp Folder in there as well your list is quite large so I would suggest to do a clean reinstall of WSA and that will clear up many things.
Please follow the steps closely!
Thanks,
After the un- and reinstalll of Webroot, the list of active apps in WR now contains some 25 entries. And indeed it is now including Thunderbird and another 3-rd party App that was missing too.
I also did reset the Windows defender firewall to default settings. That eliminated most of the very long list of apps in there, My real problem was backup pro, which also was not listed like Thunderbird and I could not send email to a support group. After resetting both firewalls it works again.
Thanks.
+63After the un- and reinstalll of Webroot, the list of active apps in WR now contains some 25 entries. And indeed it is now including Thunderbird and another 3-rd party App that was missing too.
I also did reset the Windows defender firewall to default settings. That eliminated most of the very long list of apps in there, My real problem was backup pro, which also was not listed like Thunderbird and I could not send email to a support group. After resetting both firewalls it works again.
Thanks.
Great to hear!
Cheers,
+1After the un- and reinstalll of Webroot, the list of active apps in WR now contains some 25 entries. And indeed it is now including Thunderbird and another 3-rd party App that was missing too.
I also did reset the Windows defender firewall to default settings. That eliminated most of the very long list of apps in there, My real problem was backup pro, which also was not listed like Thunderbird and I could not send email to a support group. After resetting both firewalls it works again.
Thanks.
yup sir both are working great
Thank both of you to sharing this wonderfull information
+63After the un- and reinstalll of Webroot, the list of active apps in WR now contains some 25 entries. And indeed it is now including Thunderbird and another 3-rd party App that was missing too.
I also did reset the Windows defender firewall to default settings. That eliminated most of the very long list of apps in there, My real problem was backup pro, which also was not listed like Thunderbird and I could not send email to a support group. After resetting both firewalls it works again.
Thanks.
yup sir both are working great
Thank both of you to sharing this wonderfull information
Hello
Also note that WSA and Windows Firewall need to be on to fully protect you see here for more info: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingFirewallWebShieldProtection/ManagingFirewalls.htm%3FTocPath%3DUsing%2520Firewall%2520%252F%2520Web%2520Shield%2520Protection%7C_____1
Thanks!
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