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How do I unsubscribe from webrrot

I
Fresh Face
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I want to switch to new antivirus. How do I cancel my subscription?

Best answer by TripleHelix

Hello @imfrustrated 

 

I think this is what your looking for: https://www.webroot.com/us/en/auto-renewal-optout

 

HTH,

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    TripleHelix
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    • TripleHelix
    • Moderator
    • 9043 replies
    • May 13, 2020
    Webroot Webroot adheres to a 70 day money back guarantee.

    If you purchased online from Webroot.com:
      Click here to start the refund process. You will need the invoice number and the exact dollar amount shown on the invoice total. For assistance with refunds, contact our Consumer Sales team.

    If you purchased from a retail store:
      If you have not opened your software, the quickest way to get your refund is to bring your software back to the store where you purchased it. If you have already opened your software or are unable to return it to the store, we can issue a refund check if you have the following:
    • Original receipt of purchase. The receipt must be dated within 30 days of your refund request.
    • The original software disc.
    • Package insert with the keycode (20 alphanumeric characters)

    If you have all of these items, send them to one of the addresses below. Include your full name and your mailing address.
     
    Choose the mailing address nearest to you:
    Webroot Software
    Attn: Consumer Sales/Refunds
    385 Interlocken Crescent Blvd
    Suite 800
    Broomfield, CO 80021
    United States    		 Webroot Software
    Attn: Consumer Sales/Refunds
    Venture House
    2 Arlington Square
    Bracknell
    RG12 1 WA
    United Kingdom
    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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    Ssherjj
    TripleHelix
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    I
    Fresh Face
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    • imfrustrated
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    • Fresh Face
    • 4 replies
    • May 13, 2020

    i dont want refund i just want to stop paying because my guarantee is over

    TripleHelix
    Moderator
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    • TripleHelix
    • Moderator
    • 9043 replies
    • Answer
    • May 14, 2020

    Hello @imfrustrated 

     

    I think this is what your looking for: https://www.webroot.com/us/en/auto-renewal-optout

     

    HTH,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
    Ssherjj
    TripleHelix
    2 people like this
    • Ssherjj
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    • TripleHelix
      TripleHelix

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