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Cant run Webroot scan on husbands side of our only computer

  • October 20, 2020
  • 1 reply
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Husband and I share a computer. I have Webroot icon and scan fine on my side of computer. He is not recognized by Webroot and cannot scan on his side. Are we still protected on his side?

Best answer by Slittle75

Hey there LPjean :

      Open Webroot, click on "My Account" Log in and Click on skip for now on the 2 FA, your console opens up, Click on your console name, then click on "Users" And under Manage users Click Create User That should do it! Worked for me and wifey! Hope it works for ya! Have an awesome week.

                           SLittle75

      PS. If not let me know.

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Slittle75
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  • October 20, 2020

Hey there LPjean :

      Open Webroot, click on "My Account" Log in and Click on skip for now on the 2 FA, your console opens up, Click on your console name, then click on "Users" And under Manage users Click Create User That should do it! Worked for me and wifey! Hope it works for ya! Have an awesome week.

                           SLittle75

      PS. If not let me know.