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Is it safe to remote and reinstall Webroot Web Threat Shield extension on Chrome?


The extension is suddenly malfunctioning on two of my computers, but only in Chrome (it works fine in Firefox and Edge). is it safe to remove the extension and reinstall it?

 

Best answer by TripleHelix

Hello @pjk2021 

 

Yes see here in your other thread:
https://community.webroot.com/community-101-2/threat-shield-not-working-346848?postid=366702#post366702

 

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TripleHelix
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As it turns out, the shield started working again on its own, without me doing anything.


TripleHelix
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pjk2021 wrote:

As it turns out, the shield started working again on its own, without me doing anything.


Great to hear! Sometimes is goes down for no reason but you can check here if it ever happens again. https://status.webroot.com/ which has to do with the Web Shield and other things.