I have Poll Interval = 15 minutes. One customer turned off his computer (running Windows 10) for a while, so the status of the agent is Unseen… Now, he turned on, the agent was updated to 9.0.31.86, and it’s almost one hour already, the status of the agent is still Unseen from…
Besides, I sent Re-Verify Data command, and the system said “Reverify the contents of the selected device's local database when the next scan takes place.” However, even I tried to run scan manually, the command log is still showing status: Not Yet Received.
Any other setting that I can push the update between the agent and the management console quicker?
Thanks.
