Good morning,
Went to run a scan and Webroot now shows first scan not run with blue screen. tried to run scan it lasted 11 seconds then said scan not completed. I have restarted my MacBook Air and still get same issue. I tried to reactivate with key code to no avail. I have been using Webroot for a few years now and trying to contact support.
Best answer by rnemtb2
Thank you . I removed it from my system , restarted laptop and reinstalled it. It seems to be working for now.
George
Hello
I would recommend calling Webroot Support early Monday morning to sort this problem.
Webroot Support:
Call 1-866-612-4227
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave
Thank you . I removed it from my system , restarted laptop and reinstalled it. It seems to be working for now.
George
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