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Adding new keycode to console no longer available?


Hi - I used to be able to log into one of my consoles and add a new keycode - now the option has gone and been replaced with “buy a new keycode” - any idea why this is and if the old option is coming back?

 

Thanks

Best answer by csaunders

@sharpygizmo We have a new console which would need to be used to register any new keycode (and existing ones).

If you go to https://www.webroot.com/us/en/home/accounts you can find some more information.

If you need anything else please don't hesitate to reach back out!

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TylerM
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  • Sr. Security Analyst & Community Manager
  • 1260 replies
  • April 20, 2022

@csaunders any ideas here?


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  • OpenText Employee
  • 85 replies
  • Answer
  • April 20, 2022

@sharpygizmo We have a new console which would need to be used to register any new keycode (and existing ones).

If you go to https://www.webroot.com/us/en/home/accounts you can find some more information.

If you need anything else please don't hesitate to reach back out!