My console displays the same computer twice, why and how do i remove the duplicate, looks like found where i can deactivate one of the duplicates. Guess the question is if i deactivate it will it deactivate the other. (strange situation)
Solved
console
Best answer by TripleHelix
Hello
Deactivate the older one the one that shows a scan from days or weeks ago and check the other one on it’s latest scan and keep that one and you should be fine.
If you feel you need help contact Webroot Support and they will sort it out for you.
Webroot Support:
Submit a ticket 24/7/365
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
+63Hello
Deactivate the older one the one that shows a scan from days or weeks ago and check the other one on it’s latest scan and keep that one and you should be fine.
If you feel you need help contact Webroot Support and they will sort it out for you.
Webroot Support:
Submit a ticket 24/7/365
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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