hi ,my webroot is blue and seems to only scan for a few seconds and cancels .on my Mac at the top right bar click on the webroot icon and a drop down comes up but the scan my computer is grey so you can not click on it if i open the webroot i can press the scan button on the front left but only sans for a few seconds or 10 minutes all so no progress bar comes up.thanks
Solved
scan cancels
Best answer by TripleHelix
Hello
It’s best to contact Webroot Support Directly via phone or the Support Ticket system.
https://www.webroot.com/us/en/support/home-contact
Thanks,
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