hi ,my webroot is blue and seems to only scan for a few seconds and cancels .on my Mac at the top right bar click on the webroot icon and a drop down comes up but the scan my computer is grey so you can not click on it if i open the webroot i can press the scan button on the front left but only sans for a few seconds or 10 minutes all so no progress bar comes up.thanks
Solved
scan cancels
Best answer by TripleHelix
Hello
It’s best to contact Webroot Support Directly via phone or the Support Ticket system.
https://www.webroot.com/us/en/support/home-contact
Thanks,
1 person likes this
+63Hello
It’s best to contact Webroot Support Directly via phone or the Support Ticket system.
https://www.webroot.com/us/en/support/home-contact
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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