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scan cancels

  • March 19, 2025
  • 1 reply
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hi ,my webroot is blue and seems to only scan for a few seconds and cancels .on my Mac at the top right bar click on the webroot icon and a drop down comes up but the scan my computer is grey so you can not click on it if i open the webroot i can press the scan button on the front left but only sans for a few seconds or 10 minutes all so no progress bar comes up.thanks  

Best answer by TripleHelix

Hello ​@David dids white 

 

It’s best to contact Webroot Support Directly via phone or the Support Ticket system.

 

https://www.webroot.com/us/en/support/home-contact

 

Thanks,

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TripleHelix
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  • March 19, 2025

Hello ​@David dids white 

 

It’s best to contact Webroot Support Directly via phone or the Support Ticket system.

 

https://www.webroot.com/us/en/support/home-contact

 

Thanks,


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