I originally got Webroot through Best Buy and just renewed my subscription. I got a new key code and it will not download. What do I need to do to get this to work for me? I have been trying for weeks to get the download and it just doesn't work for me at all.
Hello
Here is the Direct download link for this version and it will only work on Catalina and Big Sur!
https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.4.123/WSAMAC.dmg
Let us know how it goes!
I have tried this again and nothing I get about a quarter downloaded and it freezes! I’m getting so frustrated when I paid for this and it does not work!
Hello
Please Submit a Support Ticket and they will be happy to help you.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Thanks,
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