I have a technical problem with my password management feature. Webroot is not recognizing my email address, despite the fact that I repeatedly attempted to use it, but each time it was rejected as unrecognizable.
So, I sent a ticket to Webroot technical support at 9:50 a.m. eastern time. No response. So, I called tech support at about 2:45 p.m. eastern time and was told by a voice recording that there was better than an hour's wait. I was placed on hold and listened to the music. Half an hour later, I was disconnected.
Not good, folks.
Solved
Technical Support Problems
Best answer by RWM
The problem seems to have been repaired. No explanation how, or why, or what the problem was.
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